Should not state "open" if they are actually closed. I understand its due to covid, but it'd still be nice if they took the time to change their hours.
February 2020
I stuck my debit card in one of Washington Trust Bank's ATMs, The machine ate my card so I called customer service to resolve the issue, they told me there was nothing they could do, didn't even seem like they attempted to do anything
Washington Trust Bank is privately owned and built in the Northwest. With more than 40 financial centers and offices in Washington, Idaho, and Oregon, we enjoy an advantage over our publicly-traded competitors. We base our decisions and policies on what’s happening right here in the Northwest—not in distant locales. Being independent, we can set our sights on long-term goals rather than quarterly results. We stay focused on doing the right things for our clients and our communities.