Northside Mini Storage offers a mix of positive and negative experiences for its customers. Many reviews highlight the exceptional customer service provided by the staff. Even when units are unavailable, the team takes the time to explain the sizes and prices of their storage options and goes further by recommending nearby facilities that might have immediate availability. This level of integrity and care has earned them future business from satisfied customers. However, there are concerns regarding security and operational hours. One reviewer reported a robbery of their unit, raising questions about the facility's safety, despite the company claiming a long history without incidents. Additionally, there seems to be some confusion about the office hours compared to gate access, with customers noting that the posted hours may not clearly indicate when the facility is actually closed. Overall, Northside Mini Storage is recognized for its friendly service, affordable pricing, and willingness to assist customers, though potential clients should be aware of the security issues and clarify operational hours.
My unit was robbed. They still claim they've never been robbed in 40 years. The website says they close at 6 but that's just the office. And it says their closed on Sunday and Monday. Again, that's the office. The gate hour's need to be posted
February 2022
The management is super helpful n very friendly n also feels like a safe place to store my stuff thank you
October 2021
Reasonable rates. They have been great to rent from
