Crosspointe Autoplex, located in Spokane, WA, offers a wide selection of top-quality vehicles, including luxury sedans, rugged trucks, and everything in between. Customers appreciate the friendly and knowledgeable staff who provide honest, non-pressure assistance, making the car-buying process smooth and enjoyable. Many reviews highlight the exceptional customer service, with staff going above and beyond to ensure satisfaction. For example, even after a vehicle purchase, the dealership took care of repairs, fixed issues like a bent pulley, and provided a loaner vehicle so customers could continue their daily routines. Buyers have expressed high confidence in the dealership’s honesty and willingness to make things right, even when problems arise after purchase. The staff’s patience and transparency create a trustworthy environment, especially appreciated by first-time car buyers. Overall, Crosspointe Autoplex is praised for its excellent service, diverse inventory, and commitment to customer satisfaction, making it a recommended choice for anyone looking to buy a vehicle in Spokane.
Very impressed with Jeff!! Jeff was very honest and patient with my son (first time car buyer). He answered all of his questions truthfully and was not pushy. Excellent experience!!!!
January 2024
Best car buying experience I've ever had. We really enjoyed working with Lacy and her dad. The most honest, non pressure sales-people I've ever met. I would easily go back and see them again, the next time we need a new vehicle
October 2023
After having a less than stellar experience at the dealership down the road, it was so refreshing to be able to work with Lacey! She did not try to pressure us into something we weren’t interested in, and she helped us find a bank that would work with us. 10/10 will be back the next time we need a vehicle.
