Cell Phone Stores in Shoreline, WA

“I worked with Noor (apologies for any misspelling!), who didn't try once but three times, to find me the correct glass front for the Samsung note 10+, because most of the local sellers were using a screen with a weird bezel instead of extending from edge to edge. He went out of his way to try to find the right screen replacement, going as far as ordering a replacement out of country, and he walked me through the process so I understood in layman's terms what he was doing and why. He was a really down to earth guy to chat with and was very personable and easy going. I walked out with a perfect note 10+ screen replacement and highly recommend using them.”

“The upgrade was quick and seamless. The costumer service was great especially compared to other stores I have been to. Especially shout out to Shane who was a great help.”

“I had an AMAZING experience today when I needed help to resolve an issue that another employee Earnest at the Redmond Verizon store created but couldn’t fix and then went on to lie to me that the services were no longer on my account however they actually were.Steven, on the other hand, at the Shoreline Verizon store was heaven sent. He was VERY patient, kind, empathetic, knowledgeable and not only solved my problems but waited on the phone until I tested out each one of the four issues to make sure everything was working. I hope that Verizon recognizes and awards him for the excellent service he provided. He will go far in life with his fantastic people skills. It will be worth your while to travel to the Shoreline Verizon store to get tremendous service and avoid the Redmond Verizon store at all costs.”