WaFd Bank, located at 9325 Rainier Ave S, Seattle, WA, has received numerous positive reviews for its exceptional customer service and friendly staff. Customers appreciate the welcoming atmosphere, often feeling treated like family. The Rainier Beach branch is noted for its high-touch experience, where clients enjoy personal interactions and even fresh popcorn during their visits. One advisor stands out for her extensive knowledge, particularly in construction loans, helping beginners navigate the banking process with ease. The branch manager is recognized for her ability to connect with a diverse clientele, contributing to a positive and supportive environment. With over 11 years of service, many customers express gratitude for the strong relationships built with the bank's team, highlighting the commitment to earning their business through straightforward solutions. WaFd Bank is dedicated to serving communities across nine western states, combining traditional banking values with modern digital tools.
I always receive personable service here at this branch. Everyone is friendly.
February 2025
The service was excellent. Ms. Cindy Jones was virtually outstanding. I have not received such excellent, knowledgeable and detailed answers to my questions and concerns,ever. I will recommend anyone looking to open a bank account to go to the WaFd Bank in the Rainier Beach area off South Rainier Avenue. Thank you so much.
January 2025
They are very helpful every time I come in ! Great customer service
