WaFd Bank is noted for its premier customer service and friendly, professional staff who go above and beyond. Reviews highlight an extremely helpful and supportive experience, particularly during difficult home building and buying processes, where staff acted as real advocates to secure competitive rates. The service is described as amazing, easy, and hassle-free, with teams offering warm welcomes and prompt help. Customers report feeling welcomed by a kind and warm aura, leading to strong recommendations for the bank and its teams. The overall experience has made customers fans of WaFd, with some transferring their accounts from other banks.
