Verizon offers a wide range of mobile, 5G home internet, and business services at their Seattle store. Customers can visit the store or schedule an online appointment for convenient service. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery options available. Customers have reported mixed experiences, with some noting long wait times but praising the knowledgeable and helpful staff. Employees such as Emily, Sam, Kim, and Noah have been commended for their patient, explanatory, and professional assistance in resolving various issues, from phone problems to setting up home Wi-Fi plans. Overall, Verizon aims to provide a comprehensive range of services and a positive customer experience.
Very long wait! Make sure they make eye contact with you when you walk in and they get your name to get you a spot for help. Once you have help they are very knowledgeable and get you and your phone issues corrected right away.
January 2025
Kevin, Stephanie, and Joshua were wonderful and patient helping me resolve my complicated issue.. Thanks, y'all
July 2024
I worked with a lady named Emily today. Most reps are very helpful. She ended up going the extra mile and I highly appreciated her efforts. I feel she deserves a raise
