I worked with a lady named Emily today. Most reps are very helpful. She ended up going the extra mile and I highly appreciated her efforts. I feel she deserves a raise
June 2024
I get nervous when starting a new plan or subscription of some sort. I walked in and Sam assisted me with creating a home Wi-Fi plan. He was very patient and explanatory, and made me feel assured and understood. I left with no confusion or unanswered questions.
June 2024
Had an issue with my SIM card that customer service and even other Verizon stores had trouble with. Kim and her manager fixed it in a matter of minutes.
