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“Mark Evans: You are AMAZING. Mark worked so fast on our loan inquires and pulled over time hours to get it done. I sent in paperwork at 1600 on a Friday and received approval THAT next Monday. When things fell through due to unforeseen circumstances, he still came through with other options and ultimately got us where we needed to be. I have never, EVER worked with someone at a bank that I truly trust and will go back to him for everything in the future. Including a mortgage when we plan to sell our current home. Thank you Mark!!”
“I realized I had lost my debit card last night. I was worried it would take several days to get it replaced. I came to the First Tech branch near my home and met Michelle. She was able to put a hold on my current card and issue me a brand new card immediately she was a pleasure to work with.”
“We had a great experience working with Dulcie to purchase our home in a tough, tough market. She provided endless guidance and made herself always available. We could not have done it without her!”
“Very helpful, friendly folks here at your local Rainier Beach Washington Federal branch. Always a positive experience, and i even got popcorn made fresh while waiting on one of my visits.”
“I am not a member of this bank but went in to grab quarters, as we were visiting family and needed some to do wash at their place, no banks in that area would give us quarters as we are not members but this bank was so helpful and had no issues exchanging dollars for quarters. If we lived in Seattle we would definitely do our banking there”
“Been inside a few times. Was pleased with there teller. Good experience. I have visited many branches. This one is the only one in down Seattle. Easy by bus and public transportation.”
“I have maintained my accounts at Express Credit Union for 12 years and I am very thankful. Express is the best banking system I have ever known. The ECU representatives are extremely professional, courteous, and helpful, always! Much better, in my opinion than the large mega banks.”
“Sam, Vivian San & Team are fantastic! Great expertise and customer service, specific knowledge of owner occupied construction products as well. Will bank here again & recommend”
“I always receive excellent customer service at the International Distrit WA Fed location. It is truly rare to have banl ployees remember your name, who you are and your family members.”
“The interior is very modern, open, and two stories so it has plenty of space to get work done and conduct meetings. Seeing the giant Verve Coffee Roasters on the wall was a relief because all the photos I was seeing of the cafe were with Peet's Coffee which is not my favorite, so they definitely upgraded imo. I ordered a double espresso that had decent texture and flavor and the ham and cheese sandwich which was kinda weird because of the slice of cheese on top of the bread, but it filled me up. Overall, the ambassadors and baristas were pleasant to talk to and it's a very relaxing space to get work done!”
“WaFd is a premier bank for customer service! The Columbia City branch manager, Alex is absolutely my favorite banker. I didn't even know I could have a favorite banker, but he has worked with my family for a YEAR on a hellish home building process. We're now in the process of transferring accounts away from some other brands over to WaFd.”
“We've enjoyed working with Hossein and the QA branch staff for the past decade. Greeting our entire family by name, they have always made an effort to get to know our needs, making this truly our neighborhood branch. As their tv commercial said, "That's not my friend. It's my banker!"”
“Verity has gone above and beyond for me many times, and I am so pleased to discover the West Seattle branch! I thought I might need to look into joining a different credit union, since I just moved into the neighborhood, but happily, I will be staying with Verity :)Thanks to everyone there for a truly unique and much improved banking experience.”
“The tellers at this location have always been kind and helpful every time I come to this branch. There's never a line and they always make sure I have everything I need before I walk out the door. HIGHLY RECOMMENDED BRANCH TO GO TO IN THE SOUTH SEATTLE AREA!Thanks so much for your services!”
“I really appreciated the assistance that I received from Mr. Montel Smith; he took the time to build a rapport with me and answered all of my questions with details. I highly recommend anyone who's looking for excellent banking and financial assistance to visit Verity credit union especially the beacon hill branch.”
Open 24 hours
4323 SW Admiral Way, Seattle
Banks
“Moving from a small town in Texas to Seattle requires many business decisions, one of which was finding a bank and setting up accounts. The West Seattle, Admiral Way branch has been so helpful to me and made suggestions that have benefitted me. I couldn't ask for friendlier employees and all in all I'm very happy with my choosing this branch and bank.”
Closed
425 Pike St, Seattle
Banks
“I love my local WaFd bank. I would give 5 stars but wish my statements came in the mail with only the last 4 acct. digits on them vs. ALL of my info there. Sometimes my mail gets in someone else's box. I worry about someone else getting one of my statements and then having ALL of my personal info & acct #. I prefer statements by mail vs. email. Could the main headquarters please change the statements so only the last 4 acct. #'s show on all of our mailed and emailed statements? Thank you!”
“I opened an online CD with Seattle Bank recently and the process was straightforward and easy. You can go through the full account opening process from your laptop, which is super convenient and most banks don't let you open CDs online. The interest rate was terrific, too.”
“I have been with WAFD West Seattle for a year.Joeme has been helping me with some CD's and my experience has been impressive! She is knowledgeable and courteous and would recommend her!Mario”
“This is a great Credit Union. If you want to bank that has a human touch then this is the place for you. I've been with them for over 35 years (Alaska USA CU).”
“Friendly, warm, welcoming and knowledgeable! Other than the tight parking spaces/garage, Salal at Northgate has always provided professional and competent service.”
“here is a sentence i never expected to write: my partner and i had a genuinely lovely account setup experience at this bank branch today. thanks for your help, jack!”
“Seems to be new management there now who are running it much better than the previous. Had a great experience, and the personal banker was super nice and friendly. Would definitely go back in the future.”
“I visited this branch for an appointment today. The staff and the manager were super nice and welcoming. I was expecting my work to take an hour, but it was done in 15 minutes.”
“I always get great customer service when I come into this branch. it’s clean and the bank employees know how to help. And the manager is always happy and assist in anything.”
“Jennifer was so helpful, efficient and thoughtful about helping me with my immediate needs and giving me solutions to help my ongoing transfer options. I recently moved close to this location and I am so thankful for her excellent customer service!”
“My husband and I had been opening promotion accounts every year to receive the golden figures, and no one else actually talked to us about other services that Cathay Bank could offer. But Kefei, the new manager, he was treating us very professional and friendly, not only his customer service was impressive, but also he was very experienced and knowledgeable with all the banking services and products. He made us feel very comfortable to bank with him. Also he made some recommendations on IRA, Investment and even my son's educational plan, and his teammate Josephine was able to help us setting up all those accounts. Such a great bank, and Kefei is going above and beyond helping customers like us, truly appreciated. We will be bringing more friends to him.”
“The best ! Thanks a lot to Kim and the employee ( sorry I forgot the name ) . They were very patient and polite ! since I didn't understand English well. I was very pleased !”
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“What a great experience. Although I was unsure about the process, the team here made sure to explain everything and answer all of my questions. Was still a bit unsure, but the level of care taken with my situation was plenty to convince me. I know I made the right choice.”