First Tech Federal Credit Union offers a positive banking experience, highlighted by the professionalism and kindness of its staff, particularly Michelle and Sunil. Reviewers appreciate the prompt and efficient service, such as immediate card replacements and assistance with account openings. Michelle is noted for her friendly demeanor and ability to explain the benefits of membership, including how to use the mobile app and check rewards. She also helped customers maximize their interest returns and provided creative financial strategies. Sunil Yadav is recognized for his exceptional service, characterized by clear communication and a personalized approach. He builds trust with clients, ensuring they feel valued beyond just their banking needs. Overall, First Tech is praised for its dedicated staff who provide reliable, knowledgeable, and caring service, making it a recommended choice for financial needs.
I realized I had lost my debit card last night. I was worried it would take several days to get it replaced. I came to the First Tech branch near my home and met Michelle. She was able to put a hold on my current card and issue me a brand new card immediately she was a pleasure to work with.
April 2024
Jennifer from Terry helped explain reward checking and saving
April 2024
Great service and clear explanation of the things at First tech Terry avenue by Jennifer. Thank you!
