Bartell Drugs is a locally-owned, Seattle-based company that has been serving the community for over 130 years. The store is nice, clean, and brightly lit, with a large parking lot and clear signs above the aisles. It is well-stocked with a large variety of inventory, including snacks, beer, holiday cards, and local items like Seattle Chocolates, though some things can be out of stock. The pharmacy is very responsive and busy, with staff working constantly to meet community needs. They provide great service, answer questions about medications, and help find cheaper over-the-counter options, showing kindness and mindfulness. Customers report not having to worry about getting their medications when needed, with prescriptions processed efficiently. While the store has no self-checkout and lines can get long, and waiting for refills sometimes requires patience, the overall customer service is good. It is a reliable local destination for medication and other needs.
This place is awesome. Kind staff. Excellent service. Even waived down a prescription fee for me back when I didn't have insurance. Who does that? No pharmacy I've ever been to! Incredible. Definitely recommend. Make sure to have extra time and a plan to kick around a bit if it's busy.
December 2023
Very nice people, but Bartell works them too hard to provide an acceptable level of service. You will not get your prescriptions quickly here, and multiple times they have not started filling anything, including prescriptions that need to be special ordered, until I personally call them to ask.
November 2023
Very frustrating the long lines and impossible to reach by phone. The worst experience with prescriptions and customer non support. Never use this pharmacy save your self the frustration. Use Walgreens or really any other pharmacy even Safeway is better and they suck!
