I had to open a checking student account and Jen was super helpful. We talked about stuff and she was overall extremely nice and helpful. Definitely one of the best experiences I've ever had in a bank
November 2022
Honestly, I went to the Westlake location and was given rude treatment for not wanting an account. The people at this branch are quick, efficient, and kind! I go out of my way to go to capitol hill to cash at this branch.
May 2022
Not very different from any other bank I’ve been to. I am curious why the ATM’s areInaccessible to members when the bank is closed. There is a slot to swipe your BOA card to access the ATM’s, but it never works during off hours. Why even have it?