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“Ron was extremely helpful, after visiting multiple stores trying to resolve my issue he was patient and helped me through it. Wasn't pushy or rude like other experiences I've had in the past.”
“Absolutely fantastic service from Tanuj at the AT&T store! After getting the runaround from phone representatives and other locations, Tanuj took the time to really understand our issue and resolved it quickly and efficiently. His professionalism and dedication made all the difference. Highly recommend visiting Tanuj for any AT&T needs!”
“Jayla was great she helped me with everything i needed and was very patient with me, I'm truly grateful for people like her I'll always come and see her! Thank you Jayla”
“Amazing Service!!!! Friendly, professional face to face great service. Lesley is my go to for information and upgrades.Complements to the store manager for having a clean store with a friendly knowledgeable staff ♥️Thank you”
“The best AT&T store. I’ve recently moved to the area and have been here twice: once to get a new phone, and once because I needed help troubleshooting something. Both times had short or no wait; service was prompt, helpful, and attentive. Shout out to Sardar!”
“This is the second time I've had my phone repaired by this business. They are wonderful, fair prices, and very fast good quality work. My phone was cracked all over and not even unlocking or restarting for me. I remembered their good service the first time around and brought it there. It was 30 mins to close and they still helped me out. Sadly, I break my phone a lot, but I feel good that I can take it to them next time too.”
“Connor, the sales rep was very knowledgeable and great. My only major issue was that I made a 6 o’clock appointment that they could not honor. Only one person was working in the store and they were four people waiting when I got there. I suggest that when calling Verizon, they are not pushy for you to make an appointment if the appointment cannot be keptSo”
“The only AT&T store I will go to for as long as I am alive. They go above and beyond with their customer service at this store. Not only are they super thorough and trying to get you the best deal they can give, they even offered us water bottles bc it was a hot day. How thoughtful right?? S/o to Leslie, Manny, and Brandon for making our experience smooth & painless. Thank you x million!!!”
“Just left the store. Went in because AT&T service has be awful in Kitsap County the last few months. Ken gave me great customer support even though it was a technical support problem that is out of his hands. Give that man a raise. He was everything you want from a customer service person in a industry like AT&T”
“Fast and efficient service! Alex swiftly handled everything concerning my damaged iPhone 6, ensuring immediate resolution and even provided a follow-up call to guarantee satisfaction. Delighted with the repaired iPhone 6.”
“Great customer service! I don't know the name of the woman who served me but she was awesome. She explained everything to me very clearly and was completely transparent. The area itself may be rough but it's worth it”
“I came in today and switched from another carrier the guy helped me login to my account and retrieve my account number etc and soon will switching my home internet to them very helpful”
“I just joined Verizon and did not have the best experience with my online order. I went into the store, and Edgar turned my bad experience around. He set me up with my new phone, went through everything with me in detail and was friendly and patient throughout the whole experience. He is the reason I am giving 5 stars. The manager Leslie was also very helpful too.”
“We went to check on a low battery and some issues with the phone, and we were assisted by Oz. He addressed our issues and told us how we could resolve them. He mentioned the new phones, since we had had our phones for some time. He was not a hard sell, but he was giving good information that made sense to buy new phones. We decided to go with 2 iPhone 15s, and he spent the time needed to clearly explain to us the differences between the phones and how to use them. He was patient, as we are boomers and aren’t always up on the newest technology. He was the only one in the store, and several people needed his attention. He very calmly and skillfully helped all of us, so nobody would have to wait too long for service. You are lucky to have such an efficient and professional representative working for you. Our suggestion is to get somebody else to be there, so he doesn’t have to do it all himself.”
“That was definitely the best experience I've ever had with the T-Mobile team, thanks to Luke, who is one of the most knowledgeable, experienced, customer service-oriented, and simply wonderful person. If you are looking for a T-Mobile location to resolve any issue or have any questions, this is the one you won't ever regret visiting. Ask for Luke.”
“Tresa was amazing. She was only one woman handling the whole store on a Sunday, but greeted everyone and doubled up to try to help two customer sets at a time. She also got me an amazing deal on my loyalty upgrade. Definitely the best place to go.”
“We have brought our Samsung Galaxy S5/S6 in for repairs several times and have always been treated with super service! They are quick with repairs and I have never been disappointed with their work.”
“If you need help, go see Uriel. He has helped us from the time first time we got our phones and has continued to help us with our business account. Uriel was able to calm my husband when he gets fustrated and that can be hard to do at times. If we're ever in need of a new phone or make changes, we will go see Uriel.”
10AM - 8PM
25246 Pacific Hwy S Suite 106, Kent
Mobile Phones
“This is hands down the best T-Mobile store I’ve visited across the states! The entire team is exceptional – incredibly helpful, friendly, and dedicated to providing top-notch customer service. A special shout out to Jesse, who goes above and beyond for every customer. He is incredibly patient, taking all the time needed to ensure every question is answered and every concern is addressed, making the entire experience completely stress-free. It’s people like Jesse who truly make you appreciate the service. Kudos to this specific location for consistently delivering outstanding customer service!”
“I was very satisfied with Jeanette's assistance. I walked in and she approached and assisted me from beginning to end and was very knowledgeable about questions I had.”
“Visited the store met Thomas, changed my plan unlimited data with same plan which I pay every month. Very helpful with courtesy and delightful to me. Was also speaking Arabic.”
“Ashton helped me decide what phone was the best fit for me. He also helped me learn how to use and navigate my device. He’s the best person for whatever you need at AT&T. I highly recommend going to this AT&T for the quick and best quality of service especially with Ashton helping out!”
“Andrea did great. She handled our challenging requests and constant mind changes without emotion. She's awesome. Her ability to switch from English to Spanish is impressive. Great job multi tasking and keeping business flowing.”
“If you have seen that review, earlier apologize. Was referring to another provider in area 98168. Went to South Center, amazing. They got everything my graduates needed. Thank you, Cricket Tukwila. Made our needs spectacular ?”
“I have been with MetroPCS for 17 years since they first open in 2007 I have never had a problem they worked with me they fixed every issue good people good company”
“I've had my phone for almost a month now, and I'm very satisfied with it and I am very satisfied with the nice young woman's professional attitude. And I was more than mildly surprised at the very affordable price for my smart phone. As an older man with traditional values I am finding it harder nowadays to find a business place that operates at my level. I don't demand anything, but I do appreciate anyone who goes above and beyond just the basics so that I don't feel like maybe my purchases from a counter where I might feel slighted or maybe the services I would prefer to have are quashed by someone who hates their job so much that they're working on more of an emotionally bent level and everything that happens seems to become more personal. I have never had the time for that type of service. So this place is friendly and very helpful and this is a mitigating factor that makes me happy to give them my business and I know my hard earned money is re-earned by people who are of the same attitude and are honorable.”
“Ariana was amazing, she was everything and we would have kept walking if it weren't for her, she answered every question perfectly and professionally then took care of everything we needed with incredible customer service exactly as she said
You are lucky to have her”
“Hassan was super helpful after my long flight from Germany he was so eager to help and pleasant to be around! He fixed my phone issue effortlessly and i was on my way in a jiffy”
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“I had the back glass on my phone repaired. The service was fast and the price was among the lowest I found. A pleasure doing business with these folks.Note: parking is limited behind the shop.”