“It's always a pleasure taking a trip to Valley Mail! I'm a mobile notary and trust them to handle all of my important loan packages. I've had to hold packages a few times and Carol is so great about making sure they are where they need to be. All the ladies here are super sweet and I especially love all their support for the LGBTQ community!”
“New owners as about a year ago. These folks do a great job, and I'm a picky/high maintenance/demanding customer. They get to know you and start anticipating your needs. That kind of customer service is rare and I really appreciate them for this family run business. And no, they didn't incentive me to write this, if you look at my other reviews, you will see I'm picky and a tough one to please.”
“If you need a document notarized this is the place to go! Josh has awesome customer service. It's also a Fed Ex drop off location and other mailing services. Very knowledgeable. Also mailboxes for rent if you need one.”
“i've been using their services for at least the past 10 years. Always incredibly helpful with packing things up. Glad to have them in the neighborhood. I've also used them for notary services.”
“After being turned down by another UPS store, the customer service rep at this store was so polite and helpful. We got our label printed. Thank you so much for your great customer service.”
“I have for many years, and will always go out of my way to take my business to this UPS store.
Manny, Preet, and the rest of the representatives are outstanding at giving professional and efficient service. Not only are they knowledgeable, they are extremely patient and kind in dealing with customers.
In regards to negative reviews, let me say this. I am doing business in this store 3-5 days a week, and have the opportunity to watch and overhear interactions. I will say that the majority of the time it is the customer who is the challenge.”
“Super friendly and helpful team! Easy to rent a mailbox and they took care of our mail when we couldn't pick up on time. Highly recommended for mailbox rental.”
“So far I have used their services for I9 Section 2 Document Verification, Visa Pictures, sending packages and purchasing materials. I have received great service and especially today when I swallowed wrong and started coughing the nice lady offered me a bottle of water. She was super nice, polite and helpful!”
“The husband-wife duo was supremely helpful in their advice and efficiency in getting my important pkg to its destination across the country. They made at least four suggestions that I followed..........and I've shipped hundreds of pkgs before. They went out of their way to creatively make sure my pkg was safely packed and didn't even charge me for the little but important extra that they did. I wasn't EVER going to use this business because of their name, but I needed DHL and they were the only ones. It turns out that DHL in the U.S. can only be international (undoubtedly due to powerful lobbying from FedEx and UPS). I was also totally screwed over by another, nearby, small mailing business last year and was also not going use another small mailing business, but I will definitely use this one again......despite their awful name! (Started and named by a British guy, BTW, who didn't understand its origin!)”
“Not sure why they only have 3.4 stars. I arrived to get some very important documents notarized and shipped. The staff were very helpful, friendly, and professional. They answered all my questions and helped me with any issues I might have had. I was hesitant to go to the location , because of the ratings. However they are within walking distance of my home. Honestly Im glad I did, I was in and out with no issues or complaints.”
“UNDER NEW OWNERSHIP... met the owner while he was training his team and cleaning up the location he just took over. I would tell you I was impressed with how he was explaining the process to the employee... as a customer felt comfortable having them ship a family chest for me. They made a custom box and wrapped it before shipping. Cost was not inexpensive, but feel was fair for service provided. Try this location out!”
“I've been coming here for years. Many times with odd requests. Laminating, printing and notarizing, anything they could possibly do. Customer Service has always been great. Owner is incredibly nice.”
10AM - 3PM
12819 SE 38th St, Bellevue“Not all UPS Stores are created equal!
This UPS store went above and beyond for our needs. We were under a time crunch with a lot at stake and this team proved they care about customers and their lives.
I cannot say enough about their ability to perform, be patient and ensure that things are delivered properly. Thank you!!”
“My go to UPS store for all packages, notary work, passport photos and international and domestic shipping.
Mr and Mrs K are some of the nicest and hardest working UPS owners that I have met. Courteous and friendly and very knowledgeable. Service and solutions oriented and open 7 days a week.”
“(((( Chloe rocks the Docs )))))
A pleasure to be treated as a long time friend,
(Just met)
We need more fun people who can handle the stress and anxiety of everyday lives….!!!!!”
10AM - 3PM
14241 NE Woodinville Duvall Rd, Woodinville“The staff spent lots of time trying to help with my Amazon gift return. I'm no techie. Finally they recommended I contact Amazon. And Amazon couldn't help me either. Kudos to Woodinville staff.”
“I've always had a friendly, helpful experience from this place.
Normally I can get in and out in a few minutes. This can depend on timing.
I've shipped many items from here without a problem.
I've made a couple of very easy Amazon returns as well.”
“Staff is very knowledgeable and friendly. Will be going in this specific location just for the friendly staff that they have. It is hard to find a good ups location with good staff nowadays.”
“Visited to apply for passport. Everything went well.
For infant's parents who are planning to get your passport photographs at USPS I recommend to get a white cloth to use as a backdrop.”
“I’ve been coming to this UPS store for about 10 years now. I have anything valuable, all packages, and more of my mail sent here. It’s convenient, safe, friendly, and they know me. Keep up the good work!”
“I have been going to this store for years. The owner and the whole staff have always been 100% professional, helpful and kind. And in the event that you need a notary, this store also offers that service.”