O'Reilly Auto Parts in Richland, Washington, located at 1890 Jadwin Avenue, is known for its excellent customer service and a wide range of automotive products. The store offers essential parts, tools, and accessories, along with valuable services such as free battery testing, alternator and starter testing, and wiper blade and bulb installation. Customers appreciate the thoroughness and thoughtfulness of the staff, who go the extra mile to help find the right products and services. O'Reilly Auto Parts also provides a free Loaner Tool program, making it easy for customers to access tools without needing to purchase them. The store is one of the few that still offers brake rotor resurfacing, which many customers find helpful. While some faced issues with online discounts, the staff remains eager to assist in-store, ensuring that customers can get the parts they need quickly. With over 6,000 locations across the U.S., O'Reilly Auto Parts is a reliable choice for automotive needs.
Excellent customer service across the board. No hassle got my part and out the door
November 2024
The guys here are so great. I had a defective part but couldn't find the receipt and we couldn't remember which phone number we used. They worked together to find my receipt and get my part covered under warranty. I will be back for any additional auto parts needs.
November 2024
Such excellent service!!! Thank you FORESTER for helping me find the right windshield wipers for my Subaru and then you put them on for me also!!! Thank you so much! I appreciate your thoroughness and your thoughtfulness!
