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“I am a long time Pony Express customer. I was admittedly heartbroken to learn Mike had moved on from the business after so many lovely years. Every Christmas season I would ship all of my gifts to family back East as Pony always has excellent one-stop shipping and a diversity of rates for everything you need. However I most looked forward to seeing Mike. He was a pleasure to speak with and a hilarious guy. Having quick silly banter with Mike was what I looked forward to most at Christmastime. Mike—I hope you enjoy your adventures and these next chapters of your life. Thank you for our passports, notaries, shipping, the eggs, the vegetable seeds. And thank you for being a lovely human being. You will be missed. —Heath”
“I stay in Downtown Seattle and recently looking for passport photos. Despite disappointing experiences at four CVS locations with both service and photos, a friend recommended Staples. Today, I traveled from Seattle to Redmond for this purpose. I received exceptional assistance from Brayan at customer service, along with helpful support from the entire team who demonstrated a deep understanding of customer needs. Their dedication to providing outstanding customer service was evident, making it feel like their primary focus rather than mere business transactions.
Based on this experience, I highly recommend this store.”
“Ms Sung Pak is a great owner and staff. I have been there twice mailing photos and goods, she was always patient and helped me find the best international mailing service. you can always trust her.
Aunt Park can speak Mandarin, English and Korean, and is very authentic. She will help me choose the best and most economical service every time. Her store can deliver cross-border logistics for all companies, and the speed is faster than Chinese logistics. It is highly recommended!”
“UNDER NEW OWNERSHIP... met the owner while he was training his team and cleaning up the location he just took over. I would tell you I was impressed with how he was explaining the process to the employee... as a customer felt comfortable having them ship a family chest for me. They made a custom box and wrapped it before shipping. Cost was not inexpensive, but feel was fair for service provided. Try this location out!”
“A person named Keith helped me today and went above and beyond normal duties to facilitate getting return labels for me. I can't Thank him enough. You don't find people like that anymore. People are in too much of a hurry to treat others with thoughtfulness and help. Thank you Keith! You Rocked My Day! ?”
8:30AM - 6:30PM
16625 Redmond Way Ste M, Redmond
Shipping Centers
“(((( Chloe rocks the Docs )))))
A pleasure to be treated as a long time friend,
(Just met)
We need more fun people who can handle the stress and anxiety of everyday lives….!!!!!”
“Visited to apply for passport. Everything went well.
For infant's parents who are planning to get your passport photographs at USPS I recommend to get a white cloth to use as a backdrop.”
“I was having an issue with a lost package/rerouting issue. I went to the store and met (I can't quite remember her name, but I believe she's the manager) Joanne or Janice? Anyway, she was EXTREMELY helpful finding where my package was, and called me twice to say she's watching where it's going and would update me. She was SO helpful with finding where it was, and in the end, it was a success!”
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“Amazing people. I went there today to ship two things and unfortunately I couldn’t. Totally my fault. However, the owner, an elderly gentleman took time and helped me with taping the packages correctly and gave me instructions what to do with them and where to go to mail them. Thank you so much! I genuinely hope to see them again very soon!”