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“I use SCU in Redmond and they have great customer service all the way to the on site dog treats for my pup. Everyone there is super friendly. And its great they love my dog as well. as know me”
“Member for 12 years. I have used this location for several years. Always had a great experience. Recently I came in to get my daughter a debit card and had an extra great time. Today I went in with several questions and the 3 ladies working took the time to explain everything to me and it really helped my understanding of how the online banking system works. I really appreciate the extra time they spent. Highly recommend.”
“Today was a day where everything that could go wrong did UNTIL I ran into Ritchie Danna. In no time he had resolved the problem that I was facing all day in regards to getting a payment out and the best part is, I’m not even a member. When looking for a credit union Global is a great way to go and if you need help make sure you talk to Ritchie. Thank you so much, my family and I appreciate your service.”
“I've only been to the Renton branch of PSCCU a couple times, but my experience each time was both pleasant, and enjoyable. The staff is both friendly, and professional, and very quick to greet. What usually takes the big banks a half hour to do, such as open an account, the PSCCU staff can do in half that time, without a lot of unnecessary redundant paperwork. They also have very competitive interest rates on savings, cd's, and money market accounts. All in all, a 5 star rating is well earned.”
“I could not be happier with my experience today. Branden and Jathen helped my husband and I, they were both understanding of my circumstances and incredibly helpful.
Modern day super heros.”
“What an awesome experience and such a critical time in our life, Darrel stepped up broad and made us feel comfortable, gave us options, and we moved forward that put us in a better position to tackle the mountains that were in our life, was understanding he also money managed, coached us into the future and gave us options as far as what we can do to never get back into the situation that we were in as far as paying our debt off. Darrel Vo you are a great asset to Harborstone and to us.”
“Really had a wonderful experience with Zoltan who is the Branch Manager at this location. He was able to start my account opening process in between appointments and then finished me up the next day. Took the time to get me all setup, quickly processed and all squared away in a highly personalized manner. Throughly impressed with the professionalism and accuracy of my account opening. Glad I made the switch from Chase, already a much better experience.”
“When I tell you I was nervous walking in here to open an account I mean it. I haven't opened a bank account in 10 years so I was unsure what to expect. When I walked in, Sunny greeted me and helped me through the whole process and answered any questions I had no matter how small or dumb. They were THE most helpful person I've ever spoken to at any bank or credit union. A lot of places say things like "community banking" and I've always thought it was a buzzword. But after my experience today and the answers I was given I 100% believe it. If you're going here and get the pleasure of having Sunny help you I can guarantee you're going to have an easy and smooth time with whatever you're doing!”
“I'm so glad I transferred all my bank accounts to BECU!!! They are SO much better than my old bank + the staff are always so friendly. Joey took such good care of my mother that she encouraged me to open an account...then we brought in my husband, my father, my best friend.. etc. Joey has hooked us all up, and we couldn't be happier! Today, he helped me open an account for my small business - the last one I needed to convert to be fully and exclusively a BECU member.”
“Today I came in to take care of a problem with my credit card and I was helped by Sunny King. She went above and beyond my expectations in solving my issue and was very friendly and professional, 11/10 experience! Thank you Sunny :)”
“I have been trying to get a loan from other bank for 3 weeks knowing that I was already approved and I am glad that I didn't get it. I decided to go to Sound Credit Union hoping to get a personal loan with a 7.5% interest rate. I left with all the needed amount in my new account with only 2.44% ??The nice lady (Unfortunately I didn't get her name) worked with me on the loan and then she told me about an option that I have never thought about it. But the the end I left the bank happy and having a great dealLoved this bank, loved everyone thereThanks again and definitely will consider my coming loans with you!!”
“You are not a number here you are a person. I absolutely love banking here and at the center of all of this is Devon. She's a caring and amazing individual leading a team that is a reflection of her custom first approach to banking. So refreshing. If your looking for a bank that shows you they care in every interaction look no further. This is the place.”
“I was impressed at how friendly, personable and down to earth the staff is at this location. BECU is very customer focused and a great place to do banking if you are tired of dealing with big banks, their fees and lack of service. Give BECU a try and see for yourself.”
“Lived in Tri-Cities for many years. Love this CU. Glad to see that they merged and migrated their service area to this side of cascades. I still have part of pay directly deposited to this CU, although I also have BECU accounts. It is much easier to manage business with a local representative. Looking forward to more interactions with GESA.”
“Yesterday I had an amazing experience and received incredible customer service at that branch.
At first, when I entered the branch I was immediately acknowledged and welcomed with a big smile. I've shared the concern I had and at the moment I was referring to the right person to continue my meeting with. In my case, that was a home loan officer. Loraein was very friendly, and helpful, and explained to me in detail the whole process so I felt safe and with no bland spots. The application process was very fast and easy because of her professionalism. In the end, I had all the documents and approvals I needed. The whole branch is so well organized that cannot feel any pressure and there is no waiting time to be served.
I highly recommend anyone who has a serious business to do to count on those branch bankers. They go above and beyond to fulfill customer needs in their best interest.”
“I really appreciate BECU as a credit union. Most things can be handles same day at my convenience ( if I need a new debit card I can get one within a few minuets). Everyone is always very friendly and makes going to bank not feel like an errand I’m dreading.”
“I came here right after going to bank of america. The difference speaks volumes. The staff were professional, friendly, knowledgable, and helped me figure out what I needed. I worked with DJ who was fantastic, and even stayed past closing to make sure I got everything I needed and that I didn’t have any more questions. Thank you DJ!”
“If I can give this BECU a 10, I would. I came in 40 minutes before they close on a Saturday. One lady came up and asked me how she can help, then assisted me in signing in the electronic queue. There were several customers ahead in line and I wasn’t sure they will be able to get to me before they close. I was afraid they’d get to me only to tell me to come back another day because they’re closed. Luckily, that wasn’t their policy. The young man who helped me was very pleasant and did not try to sell me any products or discourage me from closing my accounts. He was very professional and explained each step of the process. He didn’t try to rush me even though their office was closed by the time he was helping me. They are in every way the opposite of the Wells Fargo in Totem Lake in their customer service. I will recommend them over WF on any given day.”
9:30AM - 5:30PM
1048 116th Ave NE Suite 170, Bellevue
Credit Unions
“I visited today to get help with a wire transfer for an affiliated credit union. Staff was kind and very helpful, even though I wasn't technically their customer. I will gladly do business with them again!”
“I spoke on the phone with Benjamin and had by FAR the best experience I have ever had with any banking professional. I enjoyed how personable he was and happy to help me get a few things sorted. I’ve been using BECU for many years now and have been nothing but very happy with them for all this time.”
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“THANK YOU MEG. PI came in today because I had arranged babysitting for a family over Facebook messenger, this family sent me check to deposit instead of normal payment like Venmo or Zelle. I was extremely unsure about depositing this check so I came into this BECU to speak with someone and get some advice. I got connected with EXTREMELY KIND, AND EMPATHETIC MEG. P. This lady is an Angel and didn't make me feel stupid at all for almost falling for this scam. Instead she kindly explained to me how these scams work and gave me the reassurance I needed. She greeted me with a kind smile and I've never received better customer service at a bank. Give that lady a raise! Thank you!”