9AM - 6PM
34507 Pacific Hwy S Suite 5, Federal Way“I just had an amazing and exceptional experience with this DHL location. Thank you Will for being professional, knowledgeable, dedicated, and humble with your clients. Will assists me with my international shipping. It was my first time using DHL for international shipping. It was a very smooth and easy process. I appreciated Will's patience answering all my questions. Rather than rushing through, he took the time to provide a remarkable customer service. He went above and beyond to assist me with my shipping. Definitely I recommend this location 100%. Thanks again, Will, for your kindness.”
“Stopped in here today to drop off a few pre labeled UPS packages and saw Brandon. Great place, friendly people and no line. Definitely will be bringing my packages here from now on.”
“This PostNet has to be the top in the organization in all aspects! It is aways well staffed and the representatives are knowledgeable, friendly, and efficient. All of the equipment is always working, and they are there to help if you have any problems.
But the thing that stands out is the customer service! Genny, Ezra, Jacobi, and Cassandra always greet me by name (I have a business box there), and they remember things about our previous conversations. I sometimes expect them to pour me a drink and tell me to pull up a stool - it totally has that vibe! :-) I am never rushed and I have noticed that they give this service to all who enter.
Recently, I had a package that FedX lost (NOT PostNet's fault), and they have bent over backwards to help me retrieve it.
This team is why I never go to the U.S. Post Office and why I will refer any business to come here. Well done, team!”
8:30AM - 6:30PM
2602 S 38th St a, Tacoma“Not long ago I came into the UPS store to drop off my Amazon returns as normal. BHIM is the customer service employee who helped me. I didn’t realize I had some somehow chosen the return option that needed packaging. He helped me in a time when I was in a hurry. I had no time to waste that day. He was great. He made my day. He and all the reps at that location are always so nice and so helpful. The location is by Tacoma Mall on 38th street. They are a special crew.”
9:30AM - 6PM
3901 100th St SW Suite #5, Lakewood“Nice friendly service. If you're sending large boxes to the Philippines but are not concerned about the snail-pace shipping via cargo ships, then this is a cost-effective alternative. Otherwise, it's going to cost you five times or greater to mail a Balikbayan box (no weight restriction) to the Philippine Islands.”
“Everyone was professional and unloaded in a timely matter. Lots of room to back up to docks. Reefer loads check in by door 55 on back side of building and dry loads check in by door 1.”
“The manager let me share my story while getting my items ready for shipping. She took care of everything and knew my items were my dad's and very sentimental in value!”
“Huge props to Adrian who helped me ship out my 4 boxes. He was dealing with a big crowd by himself, but had a good sense of humor and was moving through customers as quickly as he could.”
“Super great people, got me headed in the right direction. I'll definitely be back UPS access point was only a part of what they do and offer. Supporting local businesses.”
9AM - 9PM
4621 S Meridian STE A905, Puyallup“Superb customer service from Carlos. Keep people like him employed, he is a breath of fresh air in a stuffy service industry. Thanks Carlos! Keep up the great work.”
8AM - 3PM
1675 Lincoln Ave, Tacoma“Truck Drivers delivering to building 300: Follow Google Maps directions, not your trucking gps. Stay to the left lane and follow signs for Matson. Check in with guard shack. Proceed to shipping and receiving office - window 3. Must have hi-vis vest and booking number.”
7:30AM - 4PM
1905 Lincoln Ave, Tacoma“so grateful to honolulu freight for helping me get crate of furniture to mainland from honolulu when i wasn't in honolulu. price was right. incredibly helpful and responsive beyond expectations.”
8AM - 7PM
2661 N Pearl St, Tacoma“Been there to drop off a box,the two girls working there were complete angels,helping me getting the info emailed to the store,for I did not the ability myself! My hats off to these beautiful girls”
“I had an outstanding experience at UPS. I had the pleasure of working with Sushan. She was kind and very patient with me. She made my experience a breeze, and I’m thankful!”
8:00 AM - 5:00 PM
One Sitcum Plaza, Tacoma“Port of Tacoma is a great company, with a knowledgeable and hard working staff. They are always responsive and pleasant to work with. I would highly recommend them to anyone.”
8AM - 7PM
2220 S 37th St Suite 8, Tacoma“We stopped in the Fedex at 2220 S 37th St Suite 8 in Tacoma (near Costco and REI) to get an expedited passport. Every one of the FedEx staff we encountered was very friendly helpful. At one point in the process, we got stuck. Thao brought us over to her computer and walked us completely through the online process, printed our paperwork, took the pictures, guided us on all that we need to complete the application and then prepared the application for mailing. We received a text in the next hour that our application was picked up and on its way! Thank you Thao! We couldn't have done it with out you!”
8:30AM - 7PM
17404 Meridian Ave E ste f, Puyallup“The gentleman helped me select the proper shipping materials and best price available and even helped cover up old labels very helpful I went definitely go back there again”
9AM - 7PM
5700 100th St SW #450, Lakewood“The service provided was exceptional! Manny displayed professionalism, kindness, and friendliness. He efficiently resolved my request within two minutes. Without a doubt, this has been the best experience I've had at a ship/print office compared to other companies!”
“This store is fantastic and I would not hesitate to come back here. I have recently had a couple bad experiences with the UPS stores so my hopes were not high when I went in, but Sofia and Andrea went above and beyond to be helpful! They were both wonderful with my shipping needs and maintained friendly attitudes with a clear customer service focus. They were efficient and kind and should be recognized for their excellent service.”
“Okay... It's 2021 and I'm still going to a print & ship center to print things. You'd think I'd just invest in a printer, but I haven't. And I probably won't. So that's why I'm super thankful for this FedEx location! I've come in here PLENTY of times to print, and a few times to ship some things. Service has always been really great and kind. Printing is a breeze and is decently priced. Computers are quick, printing is quick. It's an easy process and payment is simple, and contact-free. It's in the Commons Mall parking lot, so there's plenty of parking as well. Thankful for FedEx for making my life easier!”
8AM - 7PM
1812 S Mildred St Ste G, Tacoma“I was a mess when I entered FedEx and was struggling with getting medical paperwork printed for my appointment. Shay stepped in and demonstrated the most wonderful customer service. She helped me read what I couldn't see and did not make me feel stupid for struggling. She was informative and pleasantly knowledgeable of her job, which she displayed as she helped me get the documents printed. I will be recommending this location to everyone and more specifically will direct them to the wonderful employee Shay. So they too can see I was not exaggerating about how awesome she is.”
8AM - 7PM
101 37th Ave SE Suite B, Puyallup“I use this FedEx store very frequently to print business cards, flyers, large posters and more. The staff is always incredibly friendly, helpful and provide wonderful customer service. On top of that, I’ve always received high quality products. Thank you to the staff for being so great! I love this place.”
“Cody, FedEx office manager in side Walmart super center did above and beyond to locate my package. Good job Cody!! The sender and I were so frustrated. But finally got it figured out. FedEx does need to do better at their logistics though. But again Cody is the real hero here, he did all the investigation and talked to everyone to locate out package. Thanks Cody for you vigilant hard working ethics.”
9:30AM - 1:30PM 2:30 - 4:30PM
9040 Reid St, Joint Base Lewis-McChord8AM - 5PM
4920 20th St E, Tacoma“These guys Win the prize for the quickest unload at any freight company unloading me in the whole US. For that I give you 5 stars . only 4 hours . thank you guys”
“My go to UPS store!! Seriously The Best service & UPS store around!!! They’ll even help tape up your box without charging you $5 for a piece of tape ? like the one in Lakewood? Always friendly, available to help and courteous!!”