Capitol City Honda, located in Olympia, WA since 1971, is a family-owned dealership serving the South Puget Sound community. They offer a wide range of American Honda vehicles, including popular models like the Civic, Accord, Odyssey, HR-V, CR-V, Passport, Pilot, Ridgeline, and soon, the all-electric Honda Prologue EV. Customers consistently praise the dealership for its excellent service department, where staff are helpful and strive to make repairs and maintenance easy. The sales experience, however, has received mixed reviews; some customers feel that sales staff could benefit from more training, and there are concerns about attention given to women or those perceived as less likely to purchase. Despite this, many customers report highly positive experiences, highlighting friendly and professional staff who go above and beyond to ensure customer satisfaction. Notable mentions include quick and smooth purchases of new vehicles, such as the Honda CR-V hybrid and Ridgeline, with staff providing guidance and kindness throughout. Additional touches like staying late to finalize deals and gifting thoughtful surprises add to the positive atmosphere. Overall, Capitol City Honda is regarded as a reputable dealership with a strong commitment to customer service, making it a recommended choice for those seeking new or pre-owned Honda vehicles.
We've bought 2 cars from here. Good customer service, quick transactions.
December 2025
The personnel at Capitol City Honda were wonderful. Tommy and Tyler assisted us and were professional and accommodating. It was a pleasurable experience.
December 2025
My husband purchased his Honda Ridgeline truck in 2006, we purchased our 2015 Honda Fit and now traded in the Honda Fit for a 2026 CRV. Each time we purchased from Willie. It has been a pleasure working with Capitol City Honda for 20 years.
