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“Thankful to OCU for helping me through my first auto loan--Melissa Tong was a pleasure to work with, and she made the process easy and stress free. Great customer service, you can tell they genuinely care and want to help answer your questions. Highly recommend!”
“I love timberland bank. They have plenty of free parking that's handicap accessible, a smallish, (but not too small for handicap accessibility) lobby with friendly, eager to assist bankers and wait times at this bank don't really exist, there's almost always immediately a teller available and ready to help you! Love love love timberland bank. I'll never use another bank again.”
“Olympia Global Credit Union ALL of the staff are the most welcoming, kindest, caring, and compassionate people I have ever experience consistently toward our son. Always welcoming and greeting when we go to Haggen grocery store. Ryan loves black Global water bottle. It is Ryan most favorite possession. He loves to show off the Global water bottle. He takes to gym and uses it daily. Thank you for giving black Global Credit Union water bottle to Ryan. When he received the black Global Water bottle last night it brought Ryan enormous joy and happiness. He ONLY wanted and asks for Global Credit Union water bottle. Even though we offer Ryan to buy any other water bottle he only wanted Global Water bottle with the wording Global Credit Union. Thank you so much for giving water bottle. May you all be blessed for your kindness to my son who is autistic who has love for your water bottle:)”
“With Loving hearts They treat you like familyNot just someone needing a loan But like they put themselves in your shoes And walked that mile with youTHANK YOU all for your help each and every time I have needed you.”
“Thank you Kevin, for helping me open my accounts today. You helped me feel like a human being, and acted with care for your Community. Keep following the company Mission!”
“Can't say enough about this Bank. So welcoming to a transplant guy from Minnesota. Jacob was amazing. Quick, prompt and efficient. He even laminated a business card with my account number. Thank you again Jacob.”
“Chris Campbell made it possible for us to finish our retirement home! When no other lender would fund us to finish our build, she didn't even hesitate. She stretched the boundary of her bank to include us and made trips to the build to inspect our progress so we could draw on the funds. When we sold our original home and retired to the newly built home, she was the one I called to untangle some confusion about paying off our loan. She is professional as well as friendly and genuinely cared about us. I will recommend and trust her always.”
“Incredibly happy that my family members encouraged me to bank at WSECU, after many issues with another bank who shall remain unnamed! My entire experience was wonderful, from start to finish. William was an absolute delight to work with on opening my account!I also contacted someone about setting up my online account and she walked me through everything quickly and professionally. It is so wonderful to be treated like a valued member, and not just an inconveniece like my old bank.”
“I love banking with this Credit Union. It's an awesome place to do business, the people go above and beyond, to help or accommodate you. They always answered any questions that I might have about my account. Taking the time to get specific details for me. I've never had to wait long in line when I went inside. They're pretty conveniently located and they're adding more branches all the time. They are affiliated with the sharing network of credit unions in case you can't get to them. I haven't had to use that aspect of it yet but I'm sure when the time comes I'm going to be glad it's there.”
“I've been a longtime customer and have always received great service. My dad died leaving behind a huge stack of savings bonds. The bank's policy is to not cash savings bonds for a decedent, even with letters testamentary from a court. It appears to be a widespread problem with banks so Heritage is apparently not alone. Other than that, I have no complaints.”
“I worked with Mason! This isn’t even his primary location, although he was filling in for a short staffed day. Once again, I was able to be helped right away with no issues, even when Diane at the downtown Olympia location made me frustrated and uncomfortable.”
“Just switched here from Evergreen Direct Credit Union to have a somewhat bigger footprint for our banking experiences. One month down, only one visit into a branch so far BUT $200 deposited right on time for switching my Direct Deposit deposited on time in our account.So far, so good... Love you Key Bank!!!Deuces”
“Eben was wonderful. Very courteous. And we ran into some of their marketing team members, Shea and Monica, along with Sr. Loan Officer Manager, Melissa. We love OlyFed.”
“Friendly and helpful, always cash my payroll check from a business that bank with them even though I don't have an account I'm always appreciative and they are always extremely nice ??”
“Had to order new checks & get some printed. I find myself using more checks these days. Didn't realize I had run out completely! They were great! Pros all the way.”
“Samantha a personal banker, took the time to address my banking issues in a kind and timely manner. She not only called me by my name multiple times but also listened to the conversation and had follow-up questions. Prior to this interaction I was thinking about closing my accounts with Wells Fargo. Samantha went out of her way to make sure the banking needs were met but also added in her personal touch to make sure I was treated like a person.”
“Super surprising and wonderful experience. Tamarah provides really great service. All employees were friendly and professional. Felt safe and clean. Easy transaction helped me feel less stressed.”
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“Over the last six years, the team at Timberland Bank know me by name and face. They are friendly, warm and knowledgeable. I can’t recommend this bank enough. We have used them for personal banking, opening business accounts, and financing a home construction (an addition).”