“Sherry in the office was incredibly helpful. It was a breeze to go in and get a unit the same day. It is clean and feels very secure and is some of the best pricing I was able to find in Spokane.”
“Excellent customer service. Harvey is professional and efficient. Facilities are clean and in good repair. Hours available are convenient. I will definitely use this facility again.”
“Just started renting from here today and they gave me 10$ off this month which was super nice. Justin at the front desk was a lot of help and he has very nice hair.”
“Excellent & Secure Storage Facility. Easily rented my 10'x20' unit online. Clean and maintained. Smooth operation of secured access gate and code. Easy "In & Out" system. Outstanding, professional, courteous, and prompt response by Staff. Thank you Ellie and Matt - You both have been great. Highly recommend this storage facility, 5-Star!”
9AM - 5PM
1528 S Campbell St, Airway Heights“I stopped in to look at a storage unit, customer service was great! Ground were clean, unit was clean! I love the gate!! I’ll be back on the 1st to rent a unit. The lady at the front desk, I think her name is Sandee, thank you for the tour and all the information. You are awesome all by yourself lady!!!”
9AM - 3PM
1616 W 2nd Ave, Spokane“I do not normally leave reviews...ever...and had to figure out how to do this one because they so deserve it!
The staff was soooo easy to work with and so nice! They went out of their way...literally...to help us. The level of customer service and friendliness they provided is not commonly found in today's world.
I HIGHLY recommend their facility. They are working every single day on improvements and I felt completely safe while there alone as I moved things in and out of storage after my stepfather passed away.”
“David, Heidi and Trent at the climate controlled Extra Space Storage in Spokane, Washington are professional, accommodating and friendly. I would highly recommend this trustworthy business to anyone moving to Eastern Washington's Spokane in the Pacific Northwest from other parts of the country and the world.”
“We had our stuff here for about a year and had no trouble at all. No mice droppings anywhere. No theft or water damage. Nothing. The cost of the space was extremely reasonable and being able to do everything online was a nice touch. If you are looking for a place that won't break the bank and is safe and rodent free, I highly recommend Deer Park Mini Storage.”
Open 24 hours
1601 S Lyons Rd, Airway Heights“Staff are super friendly and pro-Military Veterans. I called several places before choosing this store and was happy to hear they offered discounts to Military and Veterans. Can’t say the same for other places, especially in the Valley. Thanks ?”
“Nice folks. Cheapest we were able to find. They are eager to address any concerns we might have and I am very pleased with the service they provide. Thank you 5mile”
“My unit was robbed. They still claim they've never been robbed in 40 years. The website says they close at 6 but that's just the office. And it says their closed on Sunday and Monday. Again, that's the office. The gate hour's need to be posted”
“Made a reservation over the phone, emailed docs, and was in and out in of the office in about five minutes on my move in day. Great customer service (Jenny on the phone and Sara also on the phone/email/ in person I believe) and great prices.”
“Due to poor communication on both ends, my wife and I received an invoice for nearly double our quote. At first it was very alarming and frustrating, but Frank and Rob were very kind and were willing to work with us to come to an agreement. It’s a fine line to walk between running a business and being a compassionate human being, but these people did a great job walking that line.
Additionally, they did a great job installing the hitch on the back of our car. It feels very sturdy and looks professional.”
Open 24 hours
7028 N Division St, Spokane“I don't know if this is the correct U-Haul to rate. But when I got a U-Box in a high stress situation, shipping it from Spokane 1718 miles away it was a highly stressful situation with so many things that could go wrong. And a few things did go wrong in the process. The manager was quick to take care of the issue and more than helped me. I understand mistakes happen. And when it did, I was helped beyond appreciation. You restored my confidence in U-Haul, and I am beyond grateful. I hope this review shows my appreciation for the extra mile that was taken with my U-Box container. Thank you, and I trust the company entirely with my items.
Side note for Corportate, get rid of the wood boxes. The metal ones are 10x better, and even the employees agree with me.”
7:00 AM - 7:00 PM
8805 N Division St, Spokane“I've had to move 3 times this summer. I've gone to this uhaul each time and been impressed by their service every time! They didn't necessarily remember me- but I remembered them. I am so grateful for the consistent effort to go above and beyond. You made the moving a breeze! Thanks Eric, Jordan (?) and Jolene!”
“Simple online pre-registration using my driver license - this made my morning check-in procedure very fast. Just scan your driver license and upload the day before while at home. Very streamlined procedure. I was sitting in my rented truck within 5 minutes of arriving at the U-Haul office and all ready to go.”
“I don’t remember the guy’s name, I believe he was the boss/manager, he was very pleasant and had excellent customer service skills.We were from out of town, and I had by mistake set a pickup time that was middle of the night. And the bank didn’t like it either, so we had to call them and get that worked out.Mr boss worked with us and we got everything ironed out.”
“Storage Solutions has been great to work with, staff if helpful and understanding that moving can be stressful. Like everything else these days the cost was higher than I’d like to pay each month.”