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“New owners as about a year ago. These folks do a great job, and I'm a picky/high maintenance/demanding customer. They get to know you and start anticipating your needs. That kind of customer service is rare and I really appreciate them for this family run business. And no, they didn't incentive me to write this, if you look at my other reviews, you will see I'm picky and a tough one to please.”
“If you need a document notarized this is the place to go! Josh has awesome customer service. It's also a Fed Ex drop off location and other mailing services. Very knowledgeable. Also mailboxes for rent if you need one.”
“I love the service and the friendliness of a small owned family business. I drive out of my way so I can visit these fine folks even though there is a FedEx by my house. They are always willing to help and professional and courteous. The best Postal Service in town as far as I'm concerned!”
“Best UPS Store around. I’ve been using this store for shipping and Amazon returns for about a year. All the staff I’ve met have been kind, helpful, and efficient. There is plenty of parking. The store is clean and organized. This will continue to be my go-to UPS Store.”
“After being turned down by another UPS store, the customer service rep at this store was so polite and helpful. We got our label printed. Thank you so much for your great customer service.”
“I’ve used this business on two occasions for shipping. In both cases, we brought art and a mishmash of unpacked items in to ship. These guys were awesome! They were expedient, packed everything well and our items arrived in perfect shape. I highly recommend them!”
“Chris is nice and kind. I’ve never shipped any packages before and he helped me with everything. Great place with great service! Absolutely going to be back with more packages”
“Roger at UPS store #1576 was extremely friendly, professional and knowledgeable. He solved a complicated problem in less than 3 minutes, and gave me sound advice on how to send a package that is extremely important to me. I will choose UPS over FedEx for the rest of my life!- Dave”
“The crew at Tukwila UPS Store rock there workplace.When I need to use UPS I always look forward to going to the Tukwila store because the crew interacting with customers and each other is uplifting, playful, kind, and courteous.I almost always leave feeling like I have enjoyed this task!”
“I have for many years, and will always go out of my way to take my business to this UPS store.
Manny, Preet, and the rest of the representatives are outstanding at giving professional and efficient service. Not only are they knowledgeable, they are extremely patient and kind in dealing with customers.
In regards to negative reviews, let me say this. I am doing business in this store 3-5 days a week, and have the opportunity to watch and overhear interactions. I will say that the majority of the time it is the customer who is the challenge.”
“The people at this UPS Store are fantastic. I go to it pretty often and happened to leave my wallet (with a fair amount of cash, credit cards, debit cards etc.) on the counter last week. Not knowing where I had left it, it took me several days to go back and ask. They had it, and returned it with everything intact. Thank you!!”
“Super friendly and helpful team! Easy to rent a mailbox and they took care of our mail when we couldn't pick up on time. Highly recommended for mailbox rental.”
“So far I have used their services for I9 Section 2 Document Verification, Visa Pictures, sending packages and purchasing materials. I have received great service and especially today when I swallowed wrong and started coughing the nice lady offered me a bottle of water. She was super nice, polite and helpful!”
“The husband-wife duo was supremely helpful in their advice and efficiency in getting my important pkg to its destination across the country. They made at least four suggestions that I followed..........and I've shipped hundreds of pkgs before. They went out of their way to creatively make sure my pkg was safely packed and didn't even charge me for the little but important extra that they did. I wasn't EVER going to use this business because of their name, but I needed DHL and they were the only ones. It turns out that DHL in the U.S. can only be international (undoubtedly due to powerful lobbying from FedEx and UPS). I was also totally screwed over by another, nearby, small mailing business last year and was also not going use another small mailing business, but I will definitely use this one again......despite their awful name! (Started and named by a British guy, BTW, who didn't understand its origin!)”
“Mj and.his professionals always are customer centric and have mattered the art of."Customer Service."
Although I travel statewide this
"RENTON site.on Petrovisky is my go.to.and.defauli.UPS.STORE”
“Amazing team and great service each time I have been there. I was there yesterday for notarizing a document and Prem was super helpful as always. The team is so amazing and I have been visiting them from 3 years. They are warm, welcoming and quick in helping with all my questions.”
“I've been coming here for years. Many times with odd requests. Laminating, printing and notarizing, anything they could possibly do. Customer Service has always been great. Owner is incredibly nice.”
“Not all UPS Stores are created equal!
This UPS store went above and beyond for our needs. We were under a time crunch with a lot at stake and this team proved they care about customers and their lives.
I cannot say enough about their ability to perform, be patient and ensure that things are delivered properly. Thank you!!”
“My go to UPS store for all packages, notary work, passport photos and international and domestic shipping.
Mr and Mrs K are some of the nicest and hardest working UPS owners that I have met. Courteous and friendly and very knowledgeable. Service and solutions oriented and open 7 days a week.”
“I've received my mail at the Renton location for nearly a year now. The staff are always nice and respectful in our interactions.
I will continue my mail service here.”
“(((( Chloe rocks the Docs )))))
A pleasure to be treated as a long time friend,
(Just met)
We need more fun people who can handle the stress and anxiety of everyday lives….!!!!!”
“I've always had a friendly, helpful experience from this place.
Normally I can get in and out in a few minutes. This can depend on timing.
I've shipped many items from here without a problem.
I've made a couple of very easy Amazon returns as well.”
“Staff is very knowledgeable and friendly. Will be going in this specific location just for the friendly staff that they have. It is hard to find a good ups location with good staff nowadays.”
“Circled a few times to find parking. Had 1 amazon package they wouldn't take without a box. Drove back home to get it. Two employees present. The guy was helpful but the new employee needs more training in professionalism, friendliness, and just overall customer service. I dont expect 5 star service. Just common social cues. I also ended up paying $2+ for tape that they taped my box closed with. In the past even when I've taped it closed, they did a courtesy by taping some parts some more without charging me. So to be fair, maybe because there was no line that they charged me for it whereas in the past they must've did it to keep the lines moving. I love the convenience of the location. Just don't love the parking situation and the long lines (sometimes). Employees are usually, always friendly. Just 1 off experience today.”
“Visited to apply for passport. Everything went well.
For infant's parents who are planning to get your passport photographs at USPS I recommend to get a white cloth to use as a backdrop.”
“I am always going to this store and drop off my stuff . They are friendly and helpful, Singh is alway helping me . Customer service is exceptional and love it . Seems like under new management.”
“I’ve been coming to this UPS store for about 10 years now. I have anything valuable, all packages, and more of my mail sent here. It’s convenient, safe, friendly, and they know me. Keep up the good work!”
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“Not sure why they only have 3.4 stars. I arrived to get some very important documents notarized and shipped. The staff were very helpful, friendly, and professional. They answered all my questions and helped me with any issues I might have had. I was hesitant to go to the location , because of the ratings. However they are within walking distance of my home. Honestly Im glad I did, I was in and out with no issues or complaints.”