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“Brenda Wallace is amazing!! Helped my Nephew get his Inheritance when he had no documentation because he was 4 years old and both parents have passed away. She went the extra mile to contact the bank the inheritance originated at and had them email the necessary documents!!! Many Kudos Brenda!!”
“I’ve been a lifelong member here and I’m surprised that this branch has such low ratings. The staff is always super friendly and helpful. I’ve never had a problem with them and Chase bank in general is great with anything that I need. From opening a new account or a problem with a charge, anything. The staff at this branch are also friendly. I even get calls on my birthday or random holidays. I always have a good time visiting this branch.”
“Shout out to Beth Wiseman!
I was experience some troubles with the fraud detection customer service line. No matter what I tried I seemed to be at a dead end with getting my online banking restored. Beth Wiseman called a customer service line and sorted out my verification and transaction history with me over the phone. She spent a good 35 minutes helping me get my issues resolved. She was calm, compassionate, and thorough with helping me.”
“I visited here for the first time. The lady at the counter was very kind and supported me with her professional knowledge. Aziza, thank you very much. Thanks to you, I became a fan of this bank.”
“I don’t understand why there are so many bad reviews. This is my Favorite bank, the closest one to my house, the employees are always very friendly, always ready to help, all my problems are solved very quickly, even without an apointing. Joseph is super professional! Natasha is always kind and ready to help. I don’t remember the others by name, but all the guys are cool!”
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“What a wonderful experience that I had going into KeyBank at the 11700 Mukilteo Speedway location. I went to this location to get a cashier check to start up my business and checkup on my CD. I talked to Arianne Newell and Renuka Dahal. They were so professional and courteous especially with Arianne Newell. She notices that I don’t have debit card and proceed to order one for me right away. Their presents have created a warm and welcoming atmosphere at this bank location. I haven’t experienced this kind of services in a long time.”