10AM - 8PM
401 E College Way, Mount Vernon“I asked the young lady who helped me with some upgrade information and paying a bill. The store was decently busy. Although there was a few minor complications with what another customer needed and something wasn't working correctly, Miss Ellenise, (sorry if I butchered the spelling or heard you wrong), worked through the issue, and didn't get flustered when something didn't work. Both of the ladies in the store were very helpful, polite, and seemed to enjoy your work. Coming from someone who has begun traveling a lot recently? It was excellent customer service with a smile from both ladies. You don't see that much anymore, Cricket Wireless, these two need a raise, don't overlook employees like them. If you do? The company will surely suffer. Thank you for the pleasant, hassle-free experience .”
10AM - 8PM
1825 Riverside Dr Ste D, Mount Vernon“After two days and many calls to customer care trying to switch from a prepaid plan to post paid plan on my own I went into the store and Tate was able to take care of it within about 15 minutes. All three of the men working were incredibly helpful and super nice.”
“Used the pickup service and it was amazingly fast from moment called in to them bringing it out. Haven't been inside this one but the whole outside of building seems almost new, everything nice and clean and bright. But, it still is walmart and this is one of the nicer looking ones have been to.”
“Odelia was absolutely amazing.she has excellent customer service and very patience..she helped resolve very complicated phone issues effortlessly.I recommend going to this store as they now have much better and kinder people working there..great experience.”
“I was helped instantly and they were extremely nice and quick. I was pleasantly surprised. I was helped by Daray and Sheila. I definitely recommend this store. Lovely employees.”