Dan, the assistant manager, was super helpful in answering my questions regarding my plan and costs for the new phones we got. He gave us a super awesome deal and actually helped us current date our plan to save some money there. Great conversations and an incredibly kind guy. 10/10 experience.
December 2023
I would have to say passed the buck again they only can sell you a plan or phone so don’t ask federal way to help you! When closing one account to add the family member to a different account he simply didn’t fully get the concept and told us to do it online and this has happened before wile switching from business... read full comment
December 2023
1pm on a saturday on the biggest shopping day of the year potentially and this store sits closed. absolutely disgusting.