Rent-A-Center offers a convenient way to bring home furniture, appliances, and electronics without needing credit. Customers can choose from popular brands like Ashley Furniture, Samsung, Whirlpool, and Dell, and pay in small, affordable amounts. The store provides delivery and product repairs included in the service, along with flexible ownership options, allowing customers to shop on their terms. Many reviews highlight positive experiences with helpful staff and efficient service. One customer praised a new manager for showing genuine care and professionalism, noting that this employee demonstrated skills and knowledge that improved the experience. Customers also appreciate the fast and friendly service at the Lakewood location, where staff helped them quickly get beds, furniture, and appliances, often within 24 hours, making their move-in process smooth. Another customer shared that the front desk staff made it easy to check out mattresses and get a bed on the same day, expressing high satisfaction and recommending the location. The store manager received praise from a customer who felt well taken care of and appreciated the attention to their needs. Additionally, Jose was recognized for providing attentive, patient, and professional customer service, especially when technical issues arose. Despite some negative experiences involving account issues and billing problems, the overall reviews reflect that Rent-A-Center strives to serve customers well, offering helpful staff and flexible options for those seeking furniture, appliances, and electronics without the need for credit.
The credit manager Brian is awesome.The entire team gives you 100%. If there is a problem with your account.Brian is the one to talk to,he is the beat helping you to stay on the path to ownerhip
February 2024
You guys have always been the best, when it comes to customer service.
November 2023
Eileen is awesome she deserves a Raise and she works hard