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“Units are clean and secure and very reasonably priced. The guy in the office helping me was very friendly and helpful and it was super easy to get set up. I am very pleased ?”
“We were in a situation where we had to find a place for our RV quickly. Jamie was very helpful in getting us into a spot and communicating with us promptly with any questions we had.”
“I have been a customer at store it here for 9 years. I always have been treated extremely kindly. They have never failed to remind me of payments due so I do not recieve late charge. I really like the people that work here. Thanks for all you do. Also they are very friendly and understanding if you have a issue you do not have to be afraid of talking to them that is why they do good business. Ml
Denise”
“What a experience. Using other storage facilities in the past. Extra Space Storage has to be on top. My best satisfaction of customer service ever. The professionalism and skills come from your Puyallup location store.
When I entered store, I was greeted like I was family. I explained that I will be closing out my rental. When she pulled up my info she made sure I was who I was. She told me my balance and was ready to pay. I was short $ 3. And told her I would return. As we talked, it had been 15 min. Katie and I talked of things in common, then some. She said you know I believe I can help you. She got on computer and did her magic. She said that she would give me a discount of $20. My bill was $ 62. What a awesome employee. Being short of cash, she made my day even put a smile on me. Knowing I was signing out she had installed in my mind, a returning costumer. True I will always use Extra Storage as the only place, should I need storage. Katie stands with pride and knowledge in her profession.
Thank you Katie. You made Extra Storage shine.
Anthony Hernandez”
“The facility it self is clean and secured . The employee are knowledgeable with the services and that they have that helps a lot with people that are looking for storage for the first time. Gloria and the manager were so nice! ??”
“We picked Daffodil Storage based on location, cost, ease of access and security features. Online reservation and document signing was super easy and i got a confirmation phone call as well to make sure i didnt have any questions. The app for remote access is even easier than I thought it was going to be. Rental and move in was a breeze!”
“Stop has been very attentive and responsive and when there was a electrical outage they worked with me very well to resolve the issue and remedy the damage.
They’ve been delightful to work with”
“Kelsi & Keau very very knowledgeable and pleasant to speak to. They showed us our storage unit and walked me through the process of reserving the storage unit in the office even though I could have done it on line. Thank for the amazing customer service.”
“I love this place. Very clean and easy access.The lady that helped me, made it extremely easy, and explained everything when i moved in. And made it easy for when i moved out. :) 100% recommend this place.”
“I had a great experience renting out a storage unit at Cubes Self Storage. Both Jeremy and Keith were extremely friendly and made the renting process very easy. The units are very clean and the move in process was very easy. If you need to rent a storage unit I would highly recommend Cubes Self Storage.”
9:30AM - 6PM
28002 WA-410, Buckley
Self Storage
“The staff is very personable and professional. My unit and the property were clean, well-maintained and I felt safe on the premises. The peace of mind you'll have is worth the drive if it's further away.”
“I needed to change from one space to another and expected it to be a difficult process. When I walked in I met Grace who was behind the counter, I will greeted with a smile and it was immediately obvious she loved her job and really enjoyed helping people. She took her time listing to my needs and then walked with me so she could show me a better location for my needs. The paperwork was quick and she was amazing from start to finish.. THANK YOU GRACE”
“Quill was informative, friendly, and a joy to chat with. The customer service I received throughout the day as I moved from one storage unit to a larger one was exceptional! They made everything a breeze!!”
“Unit and grounds are clean. Staff helpful. Not thrilled that carts are only available in certain buildings so if your unit is in the back, like mine, you need to go back near the entrance to fetch the cart and take it back after you've loaded/unloaded.”
9:30AM - 5:30PM
3501 14th St Pl SW, Puyallup
Self Storage
“Japanese-level customer service!I was helping my dad moving all day and upon walking into the office, the worker, Cesar offered me water or coffee. And as we left he gave me a water bottle "for the road" (we were driving ~100 miles)The U-Haul van wasn't squeaky new but was good still. When we returned the vehicle it turns out we went over our 100 mile limit and so the payment plan changed. He went over it thoroughly and gave us peace of mind that he wasn't doing anything shady.He offered to look over the contract again with us. The best customer service I have ever received in the United States.I'm wary of salesmen due to bad experiences with local gyms and dealerships (NWfitco is one of those gyms ?) so his professionalism, politeness, and willingness to reassure us was more than appreciated. Support this business.Thank you Cesar”
11:00 AM - 3:00 PM
2010 S 344th St, Federal Way
Self Storage
“This place is awesome. 24/7 gated access. Individually alarmed units.High bay units (14 feet). Unique place in King County. No other place like it in the county! Great neighbors and tight knit community!”
“Angel went that extra mile...
Very courteous and helpful with my needs. Much appreciated for her hard work and knowledge. Definitely recommend this storage facility...”
“This place is a nice and quiet place.. Not too crowded. I like how Darien at front desk was very helpful and patient with the issues I was having with my reservation. I like how the company also offer free carts and dollys for our move in as well. Only reason I didn't give a 5 star is because there was no way for us to cancel a reservation or even go back to the reservation we reserved and actually book the unit. Think yall need to provide a link on the site where we can just type in our reservation number to retrieve that reservation and process it. Overall it was a good experience. Will recommend to friends and family!! Thank you!”
“Stopped in at Auburn Way Self Storage when it was time to move. Staff there is very helpful and caring. I was able to keep my move organized and rent a truck just the right size. Navia knew best how to help with my storage needs. Thank you!”
10AM - 6PM
16290 Auto Ln, Sumner
Self Storage
“Some initial difficulties with coordinating around a faulty gate, but it got straightened out. They were kind enough to issue me a rebate for my trouble. Clean, well secured units with new hardware and easily changed locks. Autopay makes the billing simple.”
9:30AM - 6PM
1802 A St SE, Auburn
Self Storage
“Nice and clean. Good access hours and pricing is good compared to other places. I was renting a 10x30 from Public Storage and they raised my rent from $247/Mo to $333 after 3 months, nearly 35% increase. So I decided to move to Life Storage for a 10x20 for $185/mo. Their employees were friendly and professional.April 21st, 2024 - Well, I have to change my rating. I just received in the mail a notice, after renting from them for 3 months, that my rate will be increasing to $244, a more than 30% increase in price. I can understand 5%-10% a year or something like that but 30% is unreasonable. They lure you in with a good price then stick it to you a couple months later. Seems to be common practice for storage rental companies Renter beware. Their customer service and employees are still great, but their business practices are terrible.May 1st 2024 - Someone from the facility i rent from called me earlier this week and lowered the rent by $25 so the price is better. She said that Corporate are the ones who send out the notices and decide when and how much to raise the rent. I can understand that after working for a few corporations myself. She was very nice and helpful and I am grateful that she was willing to do what she could. So I will continue renting from them and will contact the facility if they decide to do another price increase and go from there.”
8AM - 5:30PM
4230 B St NW, Auburn
Self Storage
“We have used A2B moving 3 times now when moving in Seattle and we have had a great experience every time! This most recent move, we had Travis & Armando. They were the best movers we have ever worked with! They were efficient and quick while also being very careful and safe with all of our belongings, they were also just cool guys! We will definitely be using A2B whenever we have to move again in the future!”
“The young lady that helped me decide to upgrade to a bigger unit was amazing.. she was extremely informative, had answers for all my questions, was complimentary, and very easy to talk to. Even her delivery of not so great information, was done so in a way that wasn't rude or belittling. Give her a 10 out of 5 if I could! I highly recommended this facility.”
“Renting again. We rented years ago when we were stationed in WA before. We saw a “special” at Public Storage this time and made the BIG mistake of not returning to Emerald Self Storage. So we are back and won’t ever fall for another corporate “special” again. The customer service is 110% better at Emerald and they don’t try to raise rates every month. So happy to be back with Emerald Self Storage.”
“I wanna give a huge shout out to Karoline. She is very kind very helpful and just a pleasant person to have in your facility. It was really nice because I booked a storage unit online when I went in the next morning I was ready to go put my stuff in the storage unit. It was really the easiest thing. Please give her a raise.”
“Great manager, Big dog, big BIG BIG DOG! well trained, the guard dogs are as well. Aall staff has always been nice and accommodating, the units get serviced in a timely manner if made aware of issue (light bulbs, critters etc) and they have great rates and will work with you some if you are behind occasionally.”
“Can’t say enough good things about this place. Super friendly people here. Paul and alec were awesome and also had their fair share of jokes. They also explained everything in fair detail and made sure I was confident leaving with the U-Haul rental. I highly recommend anyone looking for storage or U-Haul/moving necessities head over here and do business with them.”
8AM - 5PM
1402 Puyallup St, Sumner
Self Storage
“We moved part of our household one way and part another. The moving staff was superior: professional, helpful, friendly, polite. They went beyond what we had experienced with other movers to be certain things were exactly where we needed them. I would recommend them.”
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“If I could give more than 5 stars I would, because these guys absolutely deserve it. Jeff, Macey, and Tommy have been outstanding to work with for the purchase of my first boat. Every step of my shopping process, from the initial inquiry all the way to delivery, they have been knowledgeable, patient, and professional. I was anxious to start shopping, but they put me immediately at ease and made it a fun experience, and I could not possibly be happier. Thanks!”