AutoZone in Lake Stevens, WA, on 91st Ave NE, is a well-regarded auto parts retailer known for its helpful staff and quality service. Customers frequently praise the employees for their professionalism, patience, and knowledge. Mak M stands out as an exceptional worker, quickly diagnosing engine light issues and replacing batteries with efficiency and care. He is appreciated for walking customers through processes and ensuring they leave satisfied. Xavier also receives high praise for his personable approach and dedication, especially during battery replacements, making customers feel valued and cared for. The store manager, Mack, is recognized for his creativity and problem-solving skills, turning challenging situations into positive outcomes, even fixing issues like a malfunctioning CD player. Customers highlight the outstanding service they receive, describing their visits as smooth and quick, with staff offering clear guidance. Overall, AutoZone Lake Stevens is celebrated for its friendly staff, attentive service, and ability to handle complex auto supply needs, leaving customers pleased and eager to return for future auto parts and assistance.
I came in on a weeknight with a problem with my brake lights. I explained the problem, took the young man's suggestion of new bulbs (I thought it might have been a fuse), got in/out of the store in 5 minutes, problem solved 10 minutes after that. I appreciate them staying open late and the good customer service.
June 2024
Nikita is an amazing worker, we had a good experience with him and he helped us with everything that we needed, he was nice and patient with us, he is an amazing person
May 2024
The very nice girl helped me change my windshield wipers with a smile.
