Customer service needs a big improvement, we had to go in just to get them to talk to us about our car that was in for service
March 2023
Running with low staffing, the 'recall' appointments are running six months from day of request. I guess that is common right now but very frustrating.They did change my oil and rotate my tires quickly.
March 2022
We needed to sell our 2020 Ranger Lariat that we purchased from Bickford and Mike Maurer and Erik were totally awesome!!! Bickford paid off our loan and we're getting money back. I can't sing high enough praises for Mike and Erik and the entire Bickford staff. We will definitely go to Bickford again for our future Ford... read full comment