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“This is a fantastic place to get your Subaru serviced. Not only have they done a great job with friendly service, they've found an issue that was covered under warranty and told me to go to the dealer and provided me withphotos of the issue. I got an oil leak fixed for free.”
“I got my first car in here (totally unexpected). Ian Lee was the person that explained us the procedure and who made the sell. Highly recommend that guy! Everyone was nice”
“Always impressed with the professional, efficient, and honest service KJ and his team provide. They’re remarkably well rounded. I’ve gone to them for years and even had my car towed from Toyota to them because they provided better pricing and warranty which Toyota wouldn’t offer.
Every experience I’ve had with them over the years has been a very positive. I have no hesitation when recommending them to others.”
“Everything was great. They were able to get me in on short notice, which was really important as I needed my car back to run logistics for a big wedding. They diagnosed the problem and Gad it fixed in less than 24 hours. I didn’t price shop , but hhe charge seemed reasonable and we’ll within what I anticipated. So I’m happy.”
“Not many shops where you’ll find true auto knowledge especially with modified cars or customer service where they actually want the best for your vehicle rather just have you in and out. Nikolay was super friendly and informative.”
“Al and his team are awesome! I have a 2013 Mercedes and it runs like a top because of Europa. They are honest and have great pricing. Good honest mechanics are hard to come by. Nobody touches my car other than Al and Mike.”
“Amazing work, friendly people and awesome dogs. Been coming here for years, I drive 45 minutes just to get an oil change here. They have worked on 3 of my cars. I always leave feeling great and my car always drives better.”
“Wonderful and expert service and care, amazing and incredibly kind team too! I made the decision to leave my usual BMW dealer for the Scanwest team and I don’t regret the decision! I always kept aware of the status of my vehicle and given prompt attention for my requests. Couldn’t have had a better experience! Thank you again!”
“Very professional shop. My car decided to end its life with me on my way to work one morning. I had it towed to Performance so they could advise me of my next step(s). Mike and his crew did a great job getting it diagnosed in pretty short order. Because it was critical I had to put the car to rest. Mike worked with me for about a week to get the final haul away set up. Even though I didn't really experience their workmanship I'm glad I had the chance to meet these guys. I highly recommend them for their professionalism and understanding which made this whole debacle a pleasant experience. I will be taking my car there in the future! (If I purchase one of the vehicles they work on!)
Thanks Mike and Performance motors! Enjoy the breakfast, you earned it!”
“This reveiw is long overdue, but i did want to allow time to show for their work before leaving a review.
I brought my 1999 Lexus ES 300 in to them in the summer of 2023. I was experincing intermintent issues with a code that would occasionally pop up, but didnt efect anything. The codes indicated a speed sensor issue, but that does not mean a speed sensor is faulty, just that the sensor picked up an issue within the system. It wasnt until my car would not shift into 5th gear on the highway consistenly that i knew i could no longer ignore the inconsistent codes. I also needed more refigerant so it was time to take her in.
My issue with the codes turned out ot be more complicated and there wasnt a ton of information in the forums to really solidify what was going on. Plus, for a 1999 production era car, this was bit more complex car compared to some of the other JDM cars of the same year. They were able to find the issue with frayed wires on the wiring harness (ugghhh).
However, the replaced the part with a cheaper part without giving me the option (not the worst thing a shop can do) and it turned out that the part they ordered did not completely solve the problem as it was not compatable with the cpu entirly, so the issue reared its ugly head into fram again, causing me to take yet another day to leave them my car. Plus they forgot to put the cap on my AC system after they filled it up with new refigerant. But they did me right by promptly ordering an OEM part, and charging me the difference in cost, while not charging me for labor. They also lent me a loaner vehicle as last time they replaced the wiring harness, it had to stay overnight. I also live in Bellevue, i had just heard good reviews and had bad luck with some other reputable shops in my area. I wanted a JDM specialty shop, and i grew up in Mukilteo, so i was happy to have an excuse to hang around town for a bit. Just when i had to keep coming back due to the reasons above is when it was not so fun. But that is not their fault.
They made some mistakes and they did right by me to correct those mistakes, so i tip my hat to them for that. They also provided clear communication and were very freidnly and forthcoming with everything. It is my opinion that they a very reputable shop and it is clear they have specialty for subarus. I recomend them to anyone i know who drives a subaru because they seem to be very honest and fair. It always gives me peace of mind knowing there is a shop that i know will do what is right.
I am appy to report that i no longer have any issues with my car and their work still holds up after 10,000 miles.
Lobby is clean with offerings of coffe and tea, and even toys in case you have little ones with you while you wait.
The only thing they could have done better was get it done right the first time, but no one is perfect all the time, but i can tell these guys do strive for perfection and dont hide or coverup mistakes for the sake of time savings.”
“I've been to Jay's a couple of times and their customer service and communication is top notch. Pricing is super reasonble too. Definitely will be taking my car there next time.”
“Dom was the best!!! Very straight forward and to the point which I loved. Let me know everything about what was wrong with my engine, supplied pictures and worked with me on some pricing. The team worked fast to figure out the issues and the pricing here is way cheaper than any other place for engine work!!!! I would definitely come back again!!! I have all their info saved for any future car repair or maintenance!!
Thank you Dom and team!! You guys are AMAZINGGGGGG!!! :))”
“QFA did a great job servicing my 1980 Toyota Celica, identifying and replacing a leaky fuel line in my most recent visit to their garage as well as a failed clutch slave cylinder in my last visit. As they have always been for the 10+ years I've been bringing my cars to them, QFA provided high-quality service with a very quick turn-around time. I can't recommend them enough!”
“Jess at Smart Service Shoreline is good at explaining what needs to be done and how to prioritize items based on safety to help with budgeting for future work. I appreciate that. Interactions with all the people at the shop are great.”
8AM - 5PM
8410 120th Ave NE, Kirkland
Auto Repair
“These guys know their stuff!
Helped me with options on how to prioritize work needed when the list was long and wallet was tight, and helped me get financing when I decided I wanted it all done in one shot. Having a loaner available allowed me to continue working and kept everyday life rolling smooth. 100% reccomend and worth the trip from tacoma.”
“I cannot say enough good things about this place. Great prices, honest, quick, great communication. Had a minor issue before warranty expired and they went well above and beyond in remedying it. I won’t take any of my cars anywhere else for brake work, by far the best value and workmanship in Seattle. A++++++”
“Best mechanic shop in the area.
Quick, thorough, friendly, and well priced.
Highly recommended to anyone in need of a solid mechanic.”
“Very friendly and efficient service. They insist on OEM parts installation and do tricky calibrations. (other insurance-recomended shop refused to replace my windshield due to error codes). Despite some minor rework required I left very satisfied as they fixed that quickly on a second visit.”
“Keith was great and very nice. He looked at my car as soon as I arrived and was able to fix it in a couple hours. He also was very nice to clean up corrosion on my battery and fix the thing hanging off the bottom of my car.
I was very nervous at first, but keith made it simple and east. It was the best mechanic experience I ever had.
Thank you so much. Will definitely use your services again in the future.”
“Absolutely amazing experience on my bmw x3 today. I worked with Eric and he did an amazing job installing the mirror hinge which snapped for no reason. Very knowledgeable, friendly, and reasonable prices. Will definitely be returning for any future BMW repairs.”
“Kai and Dylan are professional, experienced, and give your car a great check up. They don’t recommend things that aren’t necessary and their prices are reasonable. Plus they’re really nice and very friendly. I’ve been going there for 20+ years and I Highly recommend them.”
“Can’t say enough good things about Josh and his team at Doug’s Auto Tune! They provide top-notch auto care and are extremely trustworthy. Highly recommended!”
“Tesla service shops take months of wait time on scratches. Chris at Sameday was able to give me a quote over a photo and made appointment in couple of weeks. He took care of not only the scraped paint that needs to be repaired but also touch-up for the whole bumper. Dropped off at 10am and picked up at 3pm. Quick and fantastic!”
“Juanita Firs is always honest and reliable and the staff is amazing. I’ve taken my car here for the last 8 years and they have never tried to pressure me into doing more work than what was necessary. I won’t go anywhere else.”
“I did not have an appt yet Kevin went out of his way to figure out what was causing the awful squeak and rubbing sound coming for my tire. I can’t thank him enough for removing the culprit (stone) at no charge. This is my second experience at Long’s. Highly recommend!”
“I discovered Pacific Rim several years ago when I got fed up with going to the dealership. I took my old Subaru to them for a 2nd opinion after the dealership told me I needed major repairs. The Pacific Rim mechanic checked everything and told me I just needed a minor and much cheaper repair. Since then, I really trust that they are honest and fair. They always take the time to explain what repairs are needed and what preventative maintenance would be worthwhile. There is no sales pressure, and if I choose not to have work done immediately, they don't use scare tactics to change my mind. They have my kept my beloved 1998 Subaru running in top condition for years and hopefully for years to come.”
“I've taken my vehicle to Superior for years and have always been happy with the results. We recently purchased a truck for my son and decided it best to have it inspected and so, because there's a shop a few blocks from our home, we left it with them to look over. Their chicken-scratch report listed "no real issues." But it drove like doggy-doo? So we took it to Superior and had it reinspected and they found that it was in dire need of suspension work and was actually unsafe to drive. Rear-end-about-to-fall-off, unsafe to drive!
Great front desk folks. Great mechanics. Clear detailed report.
And so - long story short - my son will live!
Very thankful for their expertise. Alex”
“Honestly wish I could give these guys 6 stars cause they deserve it. This is the only wheel shop I do business with. Both Corey and Mike are professional, easy to work with, and honest guys. The work is always done right and they will take care of you. I’d highly recommend this shop to anyone who needs bend/crack repairs, tire mounting or any other wheel service they provide. Excellent shop and customer service.”
“Incredible service from the team at Kirkwood Autoworks. After my car got vandalized, they patiently worked with the insurance company to help me document the damage and get me out the door. Shout-out to Matthew for being so helpful and responsive!
I couldn't recommend them more.”
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“Milan went out of his way to get my radiator fully replaced and back to me during the same business day. He is honest, incredibly knowledgeable, and will be seeing repeat business from me. If you have an older European car, especially an old Mercedes-Benz, this is the shop to bring it to.”