O'Reilly Auto Parts in Lacey, Washington is a reliable and customer-focused store that provides a wide range of automotive parts, tools, and services. Located at 3934 Pacific Avenue Southeast, the store #3628 is part of the extensive network of over 6,000 O'Reilly Auto Parts stores across the United States. The store's Parts Professionals are knowledgeable and go above and beyond to assist customers. They are willing to help customers find the right parts, even if the customer doesn't have all the necessary information about their vehicle. The staff is friendly, helpful, and understanding, especially for customers who may not be very familiar with automotive maintenance and repairs. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also have the capability to resurface brake rotors and drums. Customers can take advantage of the free Loaner Tool program, which requires a refundable deposit. Overall, the O'Reilly Auto Parts store in Lacey, Washington is praised for its exceptional customer service, willingness to go the extra mile, and ability to provide the parts and tools needed to get the job done, even in emergency situations.
Very knowledgeable people,quick and easy, the workers will try and save you money
April 2025
We broke down 1 mile away. Thermostat had been installed wrong, so we had to redo the job the mechanic had done right there in O'Reilly's parking lot. They loaned us all the tools we needed and let us refill the water jug as many times as we needed. Really went above and beyond, especially since we only bought a $10 part.
March 2025
I'm never disappointed by their amount of parts for my truck, awesome service too.
