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“Fantastic experience, actually a little too easy, I expected problems would rise up or suddenly something would change, but it didn't. Everything went through smoothly and not a lot out of pocket expenses. I would recommend ShyAnne for anyone looking for a home. Also on a side note I've been with 1st security for a few years now and I have to say I've always been treated good and they're always helpful. Shout out to the personnel at the Ocean Shores branch. They set all this in motion”
“First class service all of the time! This branch is outstanding. Every employee is knowledgeable and a pleasure to work with. Never felt so comfortable in a bank!”
“So welcoming!!My brother and I went to open him a bank account and as you walk in they’re so friendly!! They told us to grab a hot coco and take a seat. We waited maybe 2 minutes and a super nice lady helped us make an account. She was informative and friendly.I’m probably going to be switching banks from Wells Fargo to here. Amazing costumer service!”
9AM - 12:30PM
1201 Marvin Rd NE, Lacey
Banks
“I have been with multiple larger banks over the years and the banking service which I received from Ashley Worth during a critical time of unprecedented circumstances was simply unparalleled. As a growing company we have amassed a diverse portfolio which has attracted a high-level tier of service by the big banks but their bankers’ efficiency and tailored services cannot compete with Timberland. A gracious pat on the back for a job well done to Timberland Bank.”
“I cannot say enough good about this branch. They have now been working with my now adult kids for years. They have helped them build their credit the right way. Micah specifically is ABSOLUTELY amazing in explaining how all the things in life work with credit cards and car payments and on and on. Both kids love going into chat with him and he is always so willing to share all his knowledge!”
“There should be a dress code. Torn jeans and a flannel shirt just don't inspire confidence. I love the services the credit union provides, what a great interest rate.”
“Friendly and helpful. I enjoy banking here. The staff is always helpful whether I call or stop in. They are people helping people and my business is better off banking here.”
“Navy federal had been so helpful, in the past couple of weeks I’ve went in there with so many questions each time, and every time I’ve left with all of them answered, everyone has been so professional and helpful.
Kathleen is absolutely amazing and did an amazing job making sure I got everything I needed taken care of.”
“Clark helped me out. Very easy and quick process opening up my checking/savings account. Also went out of his way to make sure I was able to use my online account instantly due to time payment crunch for other accounts.”
“Tiffany the Operations Supervisor is beyond amazing. My husband had cosign on a car loan and we just needed paperwork to show that the other person was making the payments. We tried calling several times and got no where, well that was until Tiffany, and she really went above and beyond to help us. I thank her from the bottom of my heart because I saw that she really tried.”
“Obee Credit Union is great. Excellent service and will take the time to do whatever is needed when asked. I have a Pabst Blue Ribbon Credit Card that looks great, and the approval process was fast and easy. I have had the card for over 3 or 4 years now. The interest rate is better than any other card I have ever obtained anywhere. It sounds like I work for them, but I don't. I am a loyal customer that appreciates good service and an excellent CC rate.We have a home in Florida and Washington.”
Open 24 hours
601 Sleater Kinney Rd SE, Lacey
Banks
“Today I had to rearrange my account. This turned out to be far more complicated than expected, through no fault of BofA. Things like dead cell phone numbers, an unexpected need for my late wife's death certificate, ... The officer (Le) I dealt with could not have been more helpful, spending as much time as was needed (a lot), figuring out the best solution to my issues I very seldom write reviews, but am happy to be able to do so this evening.”
10AM - 1:30PM
8303 Martin Way E, Lacey
Banks
“Laurie Hoover was welcoming, friendly and instrumental. I’d 3 checking accounts opened in 2015 and 2016. They have been inactive. I went to close them. Laurie had my ID, pulled my info out within 1 minute, helped me close one account, which was alive, gave me the balance in cash. What a lightning pace! Amazingly efficient. She held a VW beetle mouse. How lovely it is. She told me she needs to do some research on the other two accounts which were closed and she’ll call me as available. It took me no more than 15 minutes. What a pleasant visit to bank!
Just as I walked into where I lodged, she called and explained status of the other 2 accounts.
Wow.
I feel I have to write a review and tell Keybank manage you’ve better have all the cashier like Laurie.”
“Excellent service every time I’ve called or dropped by for almost a decade. This includes online banking issues, when fraudulent checks were cashed and my account had to be closed and new one set up, documents notarized, and any other matters. Thank you!”
“I've worked at a bank before, and I can definitely see that they genuinely care about their customers here. I had a very pleasant conversation with Vicky, who assisted me with a transaction, and she was very thorough and helpful. Keep up the great work, guys!”
“After getting the run-around all day by other branches on why they couldn't help me notorize a document, Ms Rice was happy to help get me sorted, despite being super busy. Worth the drive out of area, to come to this branch. Thanks, again!”
“Jerry Holman is the person you need to see if you are interested in a home loan. Jerry brings a wealth of knowledge to the table and knows all the ins and outs about home mortgages. Jerry really took the time to explain all the different lending products Columbia Bank had to offer and I never felt pressured. Jerry was sincere and I truly felt that he was looking out for my best interest. I would highly recommend asking for Jerry if you need financing for your next home or rental property.”
9AM - 1PM
8225 Martin Way E, Lacey
Banks
“I met with David Heerlyn today and he went above and beyond to get me set up with 2 new accounts! He was warm and knowledgeable. I feel my decision to leave Bank of America for Chase was the right one merely based on the high level of service I received. P.S. Bank Teller LaVon was also kind and warm. I’m glad to be banking with Chase.”
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“Kynslie Gustin Is a very patient and knowledgeable person! She took all the time I needed to finalize my transaction and also helped me out with the use of your automated services, Kudos to Kynslie!”