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“Member for 12 years. I have used this location for several years. Always had a great experience. Recently I came in to get my daughter a debit card and had an extra great time. Today I went in with several questions and the 3 ladies working took the time to explain everything to me and it really helped my understanding of how the online banking system works. I really appreciate the extra time they spent. Highly recommend.”
“Had a really good experience at the bank, which seems like an odd thing to say. I was helped by, I believe, the manager and she helped me with my account and credit cards. It was seemless and easy.”
“We've had awesome service with this office recently. They helped us with opening an account, answered professionally to all of our questions, and just were so nice and friendly, especially Manpreet. Thank you.”
“My experience opening a bank account at this branch was all positive. I'd like to thank the staff especially rob who answered all my questions about how banking works and noordeep who helped with account problems I was going through. Customer service was 10/10”
“Had a very troublesome scenario that other branches just wouldn’t help me with. Mike Carmona went to bat for me to help fix the situation for multiple hours pushing other appointments. I was able to retrieve my funds and finally fix the situation. Him and this branch is the reason I am keeping my business account here. Thanks again Mike!”
“If I can give this BECU a 10, I would. I came in 40 minutes before they close on a Saturday. One lady came up and asked me how she can help, then assisted me in signing in the electronic queue. There were several customers ahead in line and I wasn’t sure they will be able to get to me before they close. I was afraid they’d get to me only to tell me to come back another day because they’re closed. Luckily, that wasn’t their policy. The young man who helped me was very pleasant and did not try to sell me any products or discourage me from closing my accounts. He was very professional and explained each step of the process. He didn’t try to rush me even though their office was closed by the time he was helping me. They are in every way the opposite of the Wells Fargo in Totem Lake in their customer service. I will recommend them over WF on any given day.”
“I love Umpqua bank Kirkland branch. I have had a great experience with the professional staff! They always provide great support and advice! There is a very friendly atmosphere at the bank. My husband and I have been their clients for business and personal accounts! We have recieved so much great help and valuable financial advice. We definitely recommend you switch to this bank today.”
“Lived in Tri-Cities for many years. Love this CU. Glad to see that they merged and migrated their service area to this side of cascades. I still have part of pay directly deposited to this CU, although I also have BECU accounts. It is much easier to manage business with a local representative. Looking forward to more interactions with GESA.”
“I have been banking with this branch since they opened. The service here is over the top and everyone is extremely friendly and knowledgeable! I recently started a process for an HELOC account with Viji and she has been making this very easy and enjoyable. She knows exactly what needs to be done and is always a step ahead to make sure everything runs smoothly! I can’t recommend her and this branch enough as it is always a pleasure to do business here!”
“Great branch. We drive 12 miles from home to bank here. They have always had exceptional bank managers, including the current one now. They are always knowledgeable and helpful. We sometimes deposit at a closer branch, but we come here to do in person transactions and open accounts.”
“It may seem a bit odd to be leaving a review of a bank branch, but the DT Kirkland branch of Banner Bank is special. My wife and I have done our banking here for over 10 years. Recently retired manager Dave was always helpful and friendly, even though our dog didn't always reciprocate his friendliness. But the container of Milkbones was kept near Dave's office door, so Dave always came out to say "hi"to Beta. Joan and Aruja always had a sincere interest in meeting our banking service needs. Both are such great assets to the Banner community. The DT Kirkland branch is a great example of why banking should retain retail outlets: they are service quality differentiators and a part of the local community.”
“We were helped by Bernadette and she was absolutely lovely. We had a great conversion, she helped us out perfectly and we left the bank with a big smile on our face.”
“I love BANK OF AMERICA and particularly this location. The client service people are extremely nice, knowledgeable and polite. I want to mention how great are Assel, Jace and Alexander. Thank you guys so much for all your help and being so profound and professional !”
“This is the best BOAEveryone is super nice! I love the people that work here ALL OF THEM!Today Tirthank made my experience even better! Super nice and fast. He never made me feel like i was a burden even though i take a lot of deposits from my company. Thank you all!!!!!!!”
Open 24 hours
177 Central Way, Kirkland
Banks
“I misplaced my debit card and needed to deposit a little cash . The teller Ashef ( please pardon if I got spelling incorrect ) was efficient , friendly and knowledgeable . She arranged a new card with the same numbers as my old one and walked me through the process on my app .Thank you”
“Jackie went out of her way to help me today and yesterday. She called me after I left, called my old bank and was able to move my balance from my old bank to Chase within a day, instead of the 10-day holding period. Very appreciative of her help.”
“Went it for help in obtaining my bank from previous years, something I had trouble doing at home with my computer. I was helped by both Sarah and Victor. They went above and beyond. My wife and I appreciate all their help.”
“Standard ATM, right off sidewalk. Has a little roof to block rain, no walls to block wind. ------- A guy with one leg stood before me at the ATM. After waiting an unusual amount of time and the line behind me growing longer I decided to speak up. \"Everything alright man?\" To which he replied.. \" yeah give me a moment just checking my balance\"”
“Trying to do a wire transfer at the bank today. Went to two branches before this one, one does not have permission to do it, one is super busy. Called this one and get an appointment within 15min. Have doubt at first due to low rating. After I sat down and start everything, I know I need to give 5star so that people like me will have more confidence on this branch. I think They are super nice and accommodating and well knowledgeable on what they are doing”
“This place is located in downtown Kirkland by the waterfront. There is free customer parking in the back. When I went around 10:30AM on a weekday there was no wait and the service was friendly.”
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“I had 2 recent visits at the Kirkland Urban location and had an overwhelmingly positive experience with Yogeeta. My children were welcomed in the first meeting and made to feel included. Yogeeta offered meaningful information to help guide our decision making, was exceedingly helpful and professional. Thank you!”