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“I had a unit at Cubes in Kirkland for several years, and it was a great experience. I enjoyed the indoor aspect, never had issues with climate control, my stuff was kept safe and damage-free the whole time. There were periodic rent increases, but that’s standard and they always came with plenty of notice. Nice to have restrooms available, large flat bed push carts, and the truck! Would recommend.”
“Judi was absolutely wonderful. We had to quickly turn part of our house into a nursing area and were able to very quickly find exactly what we needed. Judi walked us through the whole process and made it really easy for us. Super company. Thank You.”
“Blake is the man! I was having trouble getting setup online, but he made sure everything was taken care of and got me setup without a hitch. He was personable, supportive, and genuinely nice throughout the whole process, taking the time to answer all my questions. Getting access to my unit was quick and easy, and I haven’t had a single issue since. If you’re coming here, you’ll be in good hands!”
“Carol did an amazing job of welcoming me into a new unit. Made the move in process very easy and quick. Location is clean and safe and the unit was just perfect.”
“The manager Jeff was so helpful on my first time at public storage. He helped me open up my unit, gave me tips on how to make it easy to open and close. Very friendly and professional. I highly recommend this Public Storage business.”
“Very Nice facility. Some Heated and some not but it’s well vented. Good pricing and you get a Free Moving truck. Trevor is nice, polite, well communicated and a funny guy. You definitely will love the place.
Oh! There is a dock station for easy loading and offloading prevented from rain.”
“I have nothing but good things to say about this place. We only had to get rid of our storage unit for financial reasons, but if/when we need storage again, Totem Lake West will be at the top of the list of our considerations!
Today when I was clearing out the unit, a man who worked there (unfortunately did not get his name) offered to unlock the recycle bin especially for me (even though they are not for customers). I asked if when we finish with the unit if they need to be swept and he offered to sweep it for me! Plus just his pleasant demeanor in a customer/client facing industry was such a nice change of pace. And even though he knew we were finishing with our unit, there was absolutely zero guilt-tripping or selling to get us to hold onto our unit.
If you are in need of storage in the Totem Lake/Juanita area, I would HIGHLY recommend.”
“Had an issue trying to open my lock, tried looking for someone to help, then I came across Blake. Kindest and most patient man, helped me figure out that d033 was in fact not my storage. ? thanks Blake!”
“Guys did an outstanding job! They were extremely courteous, and the cost was still affordable. Plus, there were absolutely no damages. I would employ Lion Mover company again without any hesitation”
“The office/store always smells like cigarette smoke which makes the experience a bit worse. The equipment was phenomenal though! It's very rare that I rent a truck that's this clean and modern and such. Truck drove and handled like a dream! The stairs built into the backside of the bed were very helpful for getting in and out of the bed. The self return site was NOT very user friendly. The picture taking and odometer entry verification sections were the least user friendly parts. At first the odometer kept including the placeholder zeros which initially charged me for driving 3,760 miles instead of the 78 I actually drove... Tip: if this happens to you, ignore the zeros and enter your odometer reading then move the cursor to just behind the last zeros and then you can finally delete them and be billed correctly! Pricing varies WILDLY within a hyper-local area! Kirkland Way Storage was $57.95 for 24 hts where as Kirkland U-Haul a mile up the road was nearly 50% cheaper!!! at $31.95! That's absurd! I only accidentally discovered this when I clicked the wrong location to restart my reservation online.”
“They gave great advice about a trailer so that I could decide if it was worth getting a hitch and such installed. Very courteous and in the end helped me decide it wasn't a good idea for my small car.”
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“James is excellent. He has been extremely helpful and responsive. He immediately returns my call (even on his day off). He has been a please to do business with!”