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“I own 4 business 3 in Arizona and 1 in Washington. This store has been quite the amazing experience! Nadine and Yanjie were terrific to meet and I truly appreciate them treating me well! They were human and not transactional during the interactive and that is truly a difference maker for me.
I will be back to buy more, thank you”
10AM - 7PM
228 Park Ln, Kirkland
Mobile Phones
“Don't often take the time to write a review, but had a fantastic experience with Kyle at this store today. Called in this morning to the call center to ask a couple questions about setting my mom up with her cellular watch to keep her safe as she ages - the customer service agent was so frustrating I just decided to go into the store.Kyle went above and beyond to take care of us - setting my mom up, helping choose a number from the same FL area code as her phone, double-checking that her address was correct in case of a 911 call... and on top of that, helped me with upgrading my plan, saving money, increasing speed, and getting me my best discount (teacher)...Truly awesome experience with this store - thank you Kyle for caring about the customer!”
“Awesome experience at the Totem lake Tmobile ! The staff were all professional, friendly and answered all my questions. I switched over from AT&T because I was really impressed by the Tmobile customer service and great deals.”
“The CSR at this location was very helpful, conversational, and informative regarding my situation with my service. I've been here twice and both were good experiences!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“There are missing people in Portuguese. Some participants make an effort to speak to us even through the translator. Others don't answer you, you send them to the call center number.”