Mattress Firm Kirkland Totem Lake is a highly recommended mattress store that offers exceptional customer service and a wide selection of high-quality mattresses. The store's Sleep Experts® are committed to helping customers find the perfect mattress for their needs, with over 200 hours of training to provide a complete sleep solution. Customers have had wonderful experiences shopping at this Mattress Firm location, praising the knowledgeable and friendly staff, such as Levi and Vincent, who listen to their criteria and guide them through the selection process. The delivery process is also described as easy and convenient. The store offers a variety of top brands, including Sealy, Tempur-Pedic, Serta, and Sleepys, at the best value. Customers appreciate the lack of pressure to purchase and the high quality of the products available. Customers have also highlighted the exceptional service provided by the store's manager, Don, who is described as a real expert on mattresses, knowledgeable about manufacturing and materials, and willing to go the extra mile to find the perfect solution for customers with specific medical needs. Overall, Mattress Firm Kirkland Totem Lake is a highly recommended destination for those seeking a personalized and satisfying mattress-shopping experience.
Tyler was very nice and knowledgeable in helping us select the perfect bed. Loved that I felt supported in the process and not pressured into a purchase. The store and bed selection to choose from was excellent too!
December 2025
Amazing people, Amazing service, got my Queen mattress with a protector and a bed frame. They just took care of us honestly. I will truly recommend anybody just to give it a shot! Thanks people!
November 2025
Our experience in shopping for and buying a bed and pillows was really exceptionally pleasant thanks to Tyler’s professional and thoughtful assistance. We will shop here again for our next bedroom purchases!
