Kirkland Autoworks is highly praised for its exceptional service and customer care. The team is known for being professional, courteous, and communicative, making the repair process seamless for customers. Many reviews highlight their ability to work closely with insurance companies, ensuring that all documentation is handled efficiently, especially in cases of vandalism. Customers appreciate the competitive pricing and thorough estimates, with one reviewer noting that they did not charge for an initial inspection. The shop offers a convenient online scheduling system and provides loaner vehicles when repairs take longer than expected. Customers feel a strong sense of trust and personal connection with the staff, who consistently go above and beyond to meet their needs. Overall, Kirkland Autoworks has established a reputation as a reliable and customer-focused automotive service provider, with many recommending them to friends and family.
Incredible service from the team at Kirkwood Autoworks. After my car got vandalized, they patiently worked with the insurance company to help me document the damage and get me out the door. Shout-out to Matthew for being so helpful and responsive!
I couldn't recommend them more.
September 2024
KIRKLAND AUTOWORKS never disappoints! They are professional, courteous, and always go the extra mile. I will definitely continue to recommend them to friends and neighbors.
August 2024
These guys went above and beyond to fix my vehicle (at the end of the workday) so I didn’t have to go without a vehicle and possibly cancel a vacation I had planned. I am so thankful for their amazing customer service and will for sure be a repeat customer! 10/10 recommend.
