Banner Bank is a highly regarded financial institution that has earned the trust and loyalty of its customers. With a focus on exceptional customer service, the bank has established itself as a pillar of the local community. The Kirkland branch, in particular, has garnered praise for its attentive and personalized approach. Customers consistently highlight the friendliness and helpfulness of the staff, including the recently retired manager Dave, as well as Joan, Aruja, and Nancy, who have all gone above and beyond to assist customers with their banking needs. Customers appreciate the branch's commitment to providing a warm and welcoming environment, where they feel valued and supported. Whether it's a clueless college student or a long-term business client, the staff at Banner Bank are dedicated to guiding their customers towards financial success and stability. Despite the branch's limited weekend hours, customers are willing to overlook this minor inconvenience in order to enjoy the unparalleled customer service they receive. The Kirkland branch is a shining example of why banking should maintain a physical presence in the community, as it serves as a hub for personal interactions and a trusted resource for local residents and businesses.
I love this bank. Amazing customer service. Wonderful community partner. I feel so valued as a customer. I can't say enough good things about the level of care and service I receive from them. I can't imagine banking anywhere else.
September 2023
Our company recently changed to this bank and I appreciate all of the staff especially Nancy. Everyone always has a smile and is very welcoming.
June 2023
Love this bank and branch! Professional and so friendly!
