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“Jusy Hotta love these people! My car stopped and would not jump- they helped me with a tow(not related to their business) and even loaned me $$ for a tip for the tow person, Brandon at Sesttle Towing, got the part, and EVEN came to pick me up to get the car! JUST Such Great people! Thank you so much.”
7:30AM - 5:30PM
15323 SE 272nd St #106, Kent
Transmission Repair
“Easy, no hassle experience. I took my car to get the oil changed since I had a coupon. They did a free inspection and gave me the inspection report. Shawn explained what they found and how much it would cost. No high pressure "you must get it done now" sales pitch. I really appreciated that. Will go here again.”
“I absolutely recommend this place! I’ve taken fleet vehicles here for years and am always treated well and fairly. They know their stuff! I have them work in my personal vehicles too and am always impressed. Highly recommend!”
“Great experience working with these gentlemen. Intelligent and passionate about everything Subaru. I would trust these guys more than the Subaru dealership. We had some communication issues at first but Mark worked it out and we were able to come to an agreement.”
“This place is great. Very friendly and fair priced. Didn't try to do a hard upsell on anything and my RSX drives way better after Tony brought the alignment back to true. Thanks!”
“Had a great experience yesterday getting an emergency brake job done on my truck, I'd recommend this shop, honest, reasonable and gets the job done right, I'll be back when I need more work done.”
“Courteous, Professional, Honest;
**If you think hiring a professional is expensive, see what happens when you hire an amateur first**
***Original Review Jan 2023***
My van had transmission problems for two years. I did everything I could to treat it gently, but a week before Christmas my van broke. It would only drive in reverse.
Not having enough money to pay to get the job done twice, I carefully selected General Transmission because of their documented history doing more than they were required to do and that they have stood behind their work even when they have the option not to. One reviewer was outside of the warranty period and Mark repaired at no charge anyway (check out the posting from Elizabeth on 02/08/2021).
-They did everything they said they would do (follow-up, stayed within the estimate)
- They did more than they had to do (applied a coupon that was on the website without me bringing it up
- When they heard I was making childcare arrangements to get the van they brought it to my house.
- They got my van repaired (and delivered to me) within a week.
Transmission work, unfortunately, is difficult. Mark is conscious of the financial impact and he and Cindy have worked out the best pricing they can to be fair to everyone. That includes the flat labor fee, the markup on parts and leaving it up each customer if they want to pay an extra 3% to use their credit card.
I appreciate what they did for me, and am confident the job was done well. If in the future I find there was a problem I’ll make sure to update this review.
****End of year 2024 Update****
7 months after the transmission repair the van was rattling. I troubleshot chassis issues as well as I could and reached out to Cindy. They took my van in, as soon as I could bring it, drove it for 50+ miles couldn't recreate the issue, and even took the pan off to see if they saw anything wrong inside of the transmission - without charging me a penny.
Turns out the issue was a bad fuel pump- not related to the transmission at all, but they took great care of my van and of me.
We're approaching two years of a new transmission and it works great. That even included taking a trip to Yellowstone. Thank you again Mark and Cindi for doing great work and standing behind it. If I could do it all over again, I would not hesitate to work with you again.”
“This is my third visit to SeaTac Transmission and I have never been disappointed. It is about the most HONEST transmission shop out there and the owner/employees are top notch. Just took my 2008 Toyota Highlander Hybrid in today for a CVT and Rear Differential ATF WS fluid change and saved about 50% from what a dealer charges for the same operation. Honesty and value, what else could you ask for.”
7:30AM - 5:30PM
930 Central Ave S, Kent
Transmission Repair
“We use Kent performance center as our fleet maintenance and all around auto needs. Great service, great communication and always great business. Gary on the front desk is the man!! Nothing but the best”
“I had my brakes done on my RAV4 at this shop. The owner and staff were very friendly and did a great job on the repair. They got me back on the road in a timely manner. I will recommend this shop to all my friends and family!”
“Such a wonderful company to work with, staff is very kind. Couldn't ask for a better place to get transmissions from! Justin and Katy are so hard working and always keeping you in the loop. If there are ever any issues they are always quick to get you taken care of. Out of all the transmissions we have purchased from trc we have only ever had on one issue and it was handled in a timely manner! We will continue to work with trc till one of us ends up closing shop!”
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“We have been bringing our vehicles to Premier for many years. The reason we come back is that we trust their workmanship and their honesty. We don't evwn consider going anywhere else.”