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“If you need help, go see Uriel. He has helped us from the time first time we got our phones and has continued to help us with our business account. Uriel was able to calm my husband when he gets fustrated and that can be hard to do at times. If we're ever in need of a new phone or make changes, we will go see Uriel.”
“Honestly an amazing experience, when you need good customer service and good deals ask for Guillermo. It's like talking to a friend who gives you honest opinions and only wants whats best for you.”
“Let me tell you about the experience I had in the last 48 hours..
My phone had started to bug out because of a sim card issue.. seems easy enough right? nooooo. 6 hours one day at the store. (jon) the first day did everything under the sun to try and figure out how to process the request to just get me a new sim. somehow my insurance claim for a new phone got bugged.. (assurian i didnt forget about you) so we process everything, I pay to get a new phone and they send it.. but tell me the wrong date and time and even tried to send me the wrong phone.. Needless to say it was a conundrum of an event. lead me to later that day where I had to go back to the store to order a new phone again... Fast forward to today. I was rescued by a worker of the name (dj) He dawned his mask of justice and provided me with upstanding customer service just like (jon) the day before. after a couple more hours battling the tide of the phone operator on the other end we finally slayed the sim card dragon that was my phone.
Do you remember your first sunset? thats how it felt getting my phone back and being saved by these fine gents over at verizon in Kent Wa off 256th!!! Thank you again from a none tech savy guy who just wanted his phone to work!!!”
“The manager at this location janet was very helpful and fast and knowledgeable about what she was doing she switched over my 5 lines from metro pcs with better deals and new phones im telling my whole family members and friends!!”
“100% recommend this store,my wife's phone couldnt be charged,this Guys helped me clean and then it worked well,my phone doesnt work early this morning ,I cant go work,so this Guys helped me very easy ,work fine right now,I dont need cost money and save time,really appricate it,that is professional and kindly”
“Went in with a T-Mobile phone on a family plan, stood around struggling for bout an hour with trying to get help and authorization to Port my number from my primary to Boost. Liz, the associate was very patient and kind, and helped out with so much. She was absolutely the light of my adventures to Boost Mobile. Left, happily, with a new phone and a wonderful phone plan thanks to her.”
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“This is the second time I've had my phone repaired by this business. They are wonderful, fair prices, and very fast good quality work. My phone was cracked all over and not even unlocking or restarting for me. I remembered their good service the first time around and brought it there. It was 30 mins to close and they still helped me out. Sadly, I break my phone a lot, but I feel good that I can take it to them next time too.”