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“I spoke on the phone with Benjamin and had by FAR the best experience I have ever had with any banking professional. I enjoyed how personable he was and happy to help me get a few things sorted. I’ve been using BECU for many years now and have been nothing but very happy with them for all this time.”
“Today was a day where everything that could go wrong did UNTIL I ran into Ritchie Danna. In no time he had resolved the problem that I was facing all day in regards to getting a payment out and the best part is, I’m not even a member. When looking for a credit union Global is a great way to go and if you need help make sure you talk to Ritchie. Thank you so much, my family and I appreciate your service.”
“Really had a wonderful experience with Zoltan who is the Branch Manager at this location. He was able to start my account opening process in between appointments and then finished me up the next day. Took the time to get me all setup, quickly processed and all squared away in a highly personalized manner. Throughly impressed with the professionalism and accuracy of my account opening. Glad I made the switch from Chase, already a much better experience.”
“I dropped into this BECU because I needed a replacement debit card. I'd had some issues getting one over the phone and after waiting 19 days for it to arrive in the mail, I decided to stop into the neighborhood center. Even though I didn't have an appointment they were able to serve me within 10 minutes of my arrival. The entire interaction was quick and efficient and I walked out with my new debit card about 20 minutes after arriving.Ironically, my other debit card arrived in the mail that day, so I just cut it up. But I think the neighborhood service center did a great job and I would definitely go back.”
“Today I came in to take care of a problem with my credit card and I was helped by Sunny King. She went above and beyond my expectations in solving my issue and was very friendly and professional, 11/10 experience! Thank you Sunny :)”
“THANK YOU MEG. PI came in today because I had arranged babysitting for a family over Facebook messenger, this family sent me check to deposit instead of normal payment like Venmo or Zelle. I was extremely unsure about depositing this check so I came into this BECU to speak with someone and get some advice. I got connected with EXTREMELY KIND, AND EMPATHETIC MEG. P. This lady is an Angel and didn't make me feel stupid at all for almost falling for this scam. Instead she kindly explained to me how these scams work and gave me the reassurance I needed. She greeted me with a kind smile and I've never received better customer service at a bank. Give that lady a raise! Thank you!”
“I'm not typically one to write reviews, but the customer service and support I received from Trichelle at the Sammamish location was far beyond what I would have ever expected.Trichelle was patient, to the point, easy to understand, and friendly. My experience working to secure an auto loan was so great that I have saved her contact information to share with my friends and family.Thanks, Trichelle!”
“I really appreciate BECU as a credit union. Most things can be handles same day at my convenience ( if I need a new debit card I can get one within a few minuets). Everyone is always very friendly and makes going to bank not feel like an errand I’m dreading.”
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“You are not a number here you are a person. I absolutely love banking here and at the center of all of this is Devon. She's a caring and amazing individual leading a team that is a reflection of her custom first approach to banking. So refreshing. If your looking for a bank that shows you they care in every interaction look no further. This is the place.”