Auto Repair in Hoquiam, WA

“Wonderful people and excellent service! Showed up right when they opened with a bad tire, they got our bike in and a new tire on right away. Great selection of attire, very friendly and knowledgeable and the shop dog Mercury is the best!Service: Tires”

“Very nice and patient. Transparent and striaght forward. Loved the fact that they didn't treat me less due to lack of knowledge and gender. I've had other shops do that and it right pisses me off but Crowell did not and I love that.”

“Awesome customer service and very professional. Was able to get my rental guest in last minute and fix their drain issue. Which prevented further delays in their travel. Cannot thank them enough!!!”

“Greetings.
Fellow Americans: Jeff's Tire .
Although you will not find anyone named Jeff present, you will find Robert and Jesse.
And the last piece of America that did not enter 2010.
What you will also find is two well adapt fellas who look you in the eye and listen.
And in the way of a friend educate ya on a level and Grace that you can understand.
I am here to stand for these two.
For together we had "one of those " ship visits occur. Where if it could go wrong , it did.
However.... Not only were Robert and Jesse the only ones, out of 5 states : les Schwab, point, discount, and a host of many throughout each state who gave the most bizarre excuses...the only ones to say "Dude I can do it and have it done in an hour" but they also did it.
Now, for some providential reason, "something" didn't go like they planned. And this is why I am extending my hand to you, and leading you to this place......
Robert listened. Jesse listened.
They did not yell, did not reject, did not show any sign of unwelcoming avoidance. Zero.
What they did was listen.
And like big brothers told us to give them the keys and go have lunch.
When they called to return the little bus.
The PRE-2010 friendly conversation that's heart to heart spoke and illustrated everything so that the transfer of confidence was sure, that "something" was indeed " something" and it got handled ! All from a position of being square and honest with a very rare humility and again ----- fellow, fellow American spirit.
So, I would say we experienced everything but there was more.
Our first visit, Robert and Jesse said "x" for the amount of $.
Guess what the bill was ------ "x" and not one added cent.
Guess what the bill was on our providential repair visit------------------"Hey, you're good to go and thanks for coming back, enjoy Montana and come see us for anything ya need, send us a postcard".
We offered anything but Robert refused with a laughing pat on my back.
This was not a "business" like you enter Today,, in 2024. Where you're not even wanted.
This is a place of friendship that many have forgotten, and one of the last pieces of America where the intention is to build one another up and look out for one another, become a part of each other's lives.
Be known.
When is the last time you have entered or exited a business and told yourself "I wanna go back, even if I don't have a problem"?
They like Coors Light and Love donuts .
Maybe start there:)
But if ya have tire/alignment needs definitely go.
But, Come to the last place that will remind you of America for both your family and your vehicle. Where you're not "alone".

*Who knows , maybe they named it Jeff's Tire because you actually meet a person not a policy.
* One thing for sure JESUS chose them out of 5 states and many mechanics with excuses.
Chose!”

“Don't know how they could have been better. They fixed problems I didn't know I had. Great staff from the top to bottom. From Jason who diagnosed the oil leak, to Colin who did the paperwork and the great and all knowing mechanic whose name I didn't get who fixed the issues.”

“They were really busy but they knew that we needed to get back to Canada so they squeezed us in and got us back on the road. Mario Jr was very helpful and the took the time to explain things going on with our camper van and what we can do to make it back home since we had bigger problems to fix. Overall a very good experience.”

“The service provided was amazing everything is completely new. I mean it looks brand new like nothing happened. The lady who cleaned my truck inside and out did an amazing job. I had a shirt in my truck she even folded nicely and put on my back seat. I recommend them. If anyone asks me where to take their vehicle. I will suggest them every time. Thank you kindly for going above and beyond. I wish I could give more stars, but only five were available. Thank you kindly.”

“Our battery died while we were at the library next door and these awesome dudes came out and gave us a jump so we could get home! We live out of town so we probably won't cross ways again soon but I'd recommend em to anyone in the area ? thanks again guys”

“44 years ago the business license was acquired, that was 1979. Over the years working for thousands of good people on their special interest vehicles has been a pleasure. Becoming friends and traveling with them has been terrific as well.Our longevity proves our quality of work and honor.I hope you enjoy the photos of some of our clients cars.Services: Transmission”