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9AM - 5PM
22115 Meridian E, Graham
Banks
9AM - 5:30PM
17007 Pacific Ave S, Spanaway
Banks
“Jacye was the reason I will not change Banks EVER AGAIN!! His service was the best I have ever received from any banking establishment. He went above any of my expectations and I will only be dealing with him at the spanaway location. Thank you again for being very attentive to my situation and making sure I was taken care of without hesitation.”
“I just started my 3rd loan through these guys. They are absolutely spectacular! I've purchased 2 vehicles with their help, one through a lot and one by private sale (yes you can do that!). now thanks to them I will be paying off a high interest loan elsewhere and buying a new dishwasher. Staff is pleasant to work with and the process is quick and painless. They're even located next to a licensing office for easy vehicle sale. I will and have definitely recommended them to my friends and family.”
“I had a great experience with this bank, usually banks now a days are so busy and loud but Capto bank is different, it’s quite, professional, and know who you are as soon as you walk in the door. I had to refinance my car and Danielle the branch manager was so nice, she helped me through out the process which made the whole process quick and easy. Thank you so much! ?”
“Couldn't be happier couldn't ask for better service and just the way that everything was handled was absolutely amazing completely satisfied I would recommend anyone to come see you guys you guys made it easy it was great thank you”
“Had my wallet stole. A first. What a nightmare. I shut all the cards off. But Harborstone made it so much less stress.They took right over.. it was amazing. I don't think I could ever thank them enough. I have never received sure awesome service... Thank you So. Hill Harborstone & your call center, but your fraud Dept is fabulous. Thank you everyone have a great week.”
“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”
9AM - 5:30PM
8002 Pacific Ave, Tacoma
Banks
“Honestly had the best experience in there this afternoon. The woman teller was so friendly, helpful, and just a joy to work with. It's not something I've encountered in Tacoma/Spanaway area a lot, so I wanted to make sure to say thank you Tana Ray for your help and positive attitude.”
9AM - 5:30PM
10208 187th St E Ste 100, Puyallup
Banks
“Breanna was excellent she gave me answers ive been trying to get for a year about credit and and how to get better results; she does her research and she is very positive quick about it .”
“If I could give them more than 5 stars I would. Ashley and Kristina went above and beyond to assist both myself with printing, signing, and notarizing our documents at this branch. They were prompt with communication and made this process one thousand times easier! Give them a raise :)”
“We have been with Harborstone for years and they have done 5 of our loans. We recently purchased a new vehicle and the dealership kept trying to get us to go with their lenders but we like who we’ve worked with over the years. She didn’t review our application but she did help out on a form we needed updated before we signed. She got it corrected from the department it came from and we are smooth sailing.I just want to give a shout out to Lorie Waldner of the Bonney Lake Branch! Thank you again!!”
“I called them to see if we could get some coin rolls , and the woman I spoke Tanesha (spelling?) was so kind, and helpful. We actually don't bank there and she was so accommodating and gave us enough for our personal stash of coins we've gathering. Very nice building and the women who work there were kind and welcoming when we dropped in”
9AM - 5PM
13613 Meridian E Suite 210, Puyallup
Banks
“Gabriella was always friendly and willing to answer any questions we had during the process. She did a great job of making herself available and working around my schedule. In addition, she did really well making the family feel comfortable which is not always an easy task. When we did finally decide on a deal, she did a good job of staying on top of us to keep things moving and ultimately helped us get across the finish line. Thank You!”
“Update: Previous bad experience below (eventually the hold came off and i got direct deposit but BECU never actually reached out about this again), however, I had to go in again for a name change and ordering checks and had a great experience. Changing my review from 1 star to 4I just opened an account with BECU as I moved to Washington from Illinois and my bank doesnt have a branch near here. My family also has accounts here and I was told how great BECU is.I opened my account online and mobile deposited my payroll check and a five business day hold was put on it.I messaged with a representative on the BECU mobile chat and was told that the hold could be taken off but it would need a manager to make an exception.When I came into this branch to try and get it sorted out I felt the people I talked to (I can't remember their names) were a little condescending and didnt want to help me at all. The manager also told me there was "no way" that an exception could be made and the hold taken off.I've worked at Banks and was told to never put a hold on a payroll check so I thought it was very strange that a credit union would do so and wouldn't even work with me on it.Being told how great BECU was, this is really not a great way to start off.”
“If I could give 10 STARS I would! Since moving to the community January 2022, Ocean Shores Timberland Bank customer service has been BEYOND outstanding! Disabled husband with wife still working, getting by week to week watching every penny a bad actor somewhere tried to steal every thing from us. No, we are not part of the "elite entitled rich upperclass" paycheck to paycheck is more accurate. Timberland stepped up and handled this B.S. in 1 day! Thank you, sincerely, to the entire Team at Timberland.”
“My new bank I love the fact it's near by especially. When u need gas ....or pay a bill friendly helpfullanddevoted staff. Are th ere. For. All custom ers. Needs...”
“Jennifer Devivo was excellent in explaining everything. She offered to help us technically to get on line etc. as we are seniors who are not tech savoy. She answered all our questions. I would recommend her to anyone I know.”
“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”
“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”
“This branch has helped us tremendously in the last two weeks with all types of banking, including estate accounts. The entire team and managers have helped us with guidance and professionalAssistance with forms and phones calls to different departments with BOA as well. Great support for our family. Thank you!”
8:30AM - 5:30PM
16510 Meridian E, Puyallup
Banks
“Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts.She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents.We will cherish our experience with her and look forward as new members”
9AM - 5:30PM
17526 Meridian E, Puyallup
Banks
“Recently new member to the bank and was transferring a car loan to them I went in and dealt with Mina she made the process simple, fast and continued to follow-up even when I left the bank! Stellar service and great follow through which is very hard to find these days highly recommend WSECU for your next bank to trust!”
“I've been a customer since 1993 through several bank purchases and have always been more than satisfied with the services I've needed. They are prompt to help and don't give up until you are happy.”
“Reina and Tala were the best at getting our small business account started. They were personable, friendly and timely in helping us. Even after the account was set up, they kindly assisted us in the extra details needed. Upbeat and encouraging through the whole process!”
“Previously I had a very poor experience with this bank. However, in returning to the bank I spoke with a different banker, Luis Martinez. He was very helpful and changed my entire opinion about the bank. He understood the situation and was so competent and professional that I am retracting my previous poor rating and editing the review. Give that man a raise. He single handedly changed my opinion of key bank and the situation has been handled perfectly. Thank you Mr. Martinez.”
“TAPCO has been a favorite of our family to do our banking. Tellers typically have a warm welcoming smile and make us feel valued. Services have helped us to be a success organizing our kids accounts too.”
“From Columbia Bank the transition to UMPQUA was uncomfortable for everyone and the results proved to be delightful. The Columbia employees mostly stayed and are all so pleasant and helpful. Our overseas transportation were seamless and rapid. The BBB rate is true. Five star here. Customers and employees would highly recommend an additional location in YELM, WA.”
9AM - 5PM
201 84th St S, Tacoma
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“Many times particularly late night or weekends many times the atm is out of service or the screen is blank, very inconvenient. At times when I try to deposit cash it let's me go thru the procedure but then it won't accept the cash. This branch has many problems with their outside ATM. Also their mobile app constantly and frequently crashes”