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“Nothing but great things to say about the assist I got from Zach and Edgar in helping select, purchase, and post-purchase support for my Hobie kayaks. They took a lot of time with me to help determine what would work best for us and then were there post-purchase for further help. I don't post many reviews but the support I got here from them was exceptional. Highly recommended!!”
“Just to preface this, I normally don't write reviews. So this just lets you know how great of an experience we had that I wanted to write about it!
My husband and I came to this store during the evening rush. We only stood around for a couple minutes before a friendly team member named Jay sat us down to evaluate our needs. My husband and I both wanted a new pair of running shoes and had never been to Fleet Feet before but had heard about their in-store foot scanning feature. After explaining what the process would look like, Jay took my husband and I individually to the scanning devices and then we sat back down and went over our results. It was really cool to see the 3D scans of our feet on the iPad and it fascinated me that the machines were able to collect so much information about our feet, like our stride, points of pressure in our feet when we walk, foot shape, etc. Jay was so knowledgeable and took the time to share with us what the results meant and it was really fun to learn more about our own feet. With this gathered information, Jay went to go find shoes for us that would serve us best based on our scans and Jay's expertise. What was also cool was Jay picked out a new pair of socks for each of us to wear while trying on shoes and the socks were so comfy! In addition, we tried on a few different pairs of insoles and ended up finding some that fit our individual needs. We only had to try on three or four pairs of shoes each before finding the perfect pair. All in all, it was such a fun experience and we truly believe that Jay was the reason behind it all. Jay was with us through the entire process and was friendly from start to finish. Jay enjoyed explaining everything to us, was super patient, and not once made us feel like we were taking too long and needed to hurry up deciding. It was nice that it didn't feel salesy but instead more of a genuine interest in trying to help find us the right pair of shoes that we would be happy and comfortable wearing. We absolutely want to come back to Fleet Feet for the next shoe purchase because of our wonderful experience and we really hope that we get to see Jay again in the future!”
“I had lost one of my favorite discs well over a year ago that someone had found and took with them to the other side of the state. They must of lost and someone else found it and turned it into Mandos; who then texted me they had my disc. They were very prompt and professional and agreed to mail it back to me since it was a 4+ hr drive. I tried to leave a tip but to no avail, they only asked I pay for shipping which was a steal in itself if you knew the disc I lost. So while I haven't physically been to the store I can say they have my utmost respect and I will support them for sure in the future if I need a new disc or accessory.”
“I visited here on a weekday morning. I can't remember the name of the older gentleman that helped me pick my shoes, but I am very grateful. I was specifically looking for a shoe that I could both run and work in, while also mitigating some pain I have due to a recent ankle injury. I got to try on multiple sets until I found the perfect shoe. Thank you guys so much!”
“JT was super helpful. He helped my wife choose the perfect rowing machine, and then proceeded to show her how to get the most out of it. No pressure, just genuine care for and interest in the customer. Very rare these days. Highly recommend the Renton store and staff. Fantastic human beings.”
“Good size variety and knowledgeable about the craft for sure. They are all about the kids, only shop that has a shop mini popsicle size deck for an unbeatable cost. Check em out soon. Off of river rd Tacoma side if I'm not mistaken. -Keith Lederer”
“I love the personality the workers have when you walk in their store. They have a wide variety of hats, jackets, lanyards, etc. I love shopping here because the prices are good and the service is great.”
“I won't go to any other store out there who sells pool cues ...golden west will take there time with you to find the perfect cue you like they will adjust the weight to your liking or change the tip of your choice steve will make it right for you and for league players and military ask about a discount on your purchase you won't be broke leaving the store he has fantastic deals on McDermott and viking and 199$ spire carbon shafts”
“First off, let me tell you that I went to this store KNOWING that it caters to horse gear and tack.My problem was that my VERY LARGE DOG broke the hardware on his long(-ish) potty lead.After looking at Amazon and the like, I decided that wouldn't do.I wanted to *feel* the merchandise so to speak. Especially the hardware.So we wandered in and told the nice lady behind the counter (forgive me, I'm terrible with names) our issue.She took me right over to her stock of lunge lines.I got to examine the hardware and decided on one. The pricing seemed reasonable and I rather give my $ to a local, small business than to Mr Bezos. And I even got it in my boy's colour!Upon getting home and taking the dog outside potty, I just can't tell you how happy I am with this purchase!I just love the heavy duty bull-nosed clip and it's ease of use. I like the weight of the webbing as well.I think it will serve us for many a good year.Thank you K&S Saddlery Tack & Gear for your knowledgeable, friendly staff and great products.”
“Just completed my dive certification here! It was SUCH an amazing experience, and all the instructors were so kind and helpful, I won't recommend anywhere else to my friends and family! Everyone is very knowledgeable in their field, and makes the entire process seamless.”
“The people here were friendly but we got our fishing license here a bit ago and just went on a fishing charter. That's when I realized the girls didn't give us our salmon catch card... just the crab catch card ? we could have been fined the times we went out fishing and didn't realize it since we hadn't caught anything. If you got your fishing combo license here you better double check that you have your catch cards for fish.”
“Frequent new shoe selections each time I visit. It can be a bit pricey, but I love their clearance section in the back of the store. The staff is helpful with questions.”
“Amazing service workers always positive and has a really nice atmosphere when you walk into the store and it gave me everything I needed to start learning how to ski amazing job.”
“Went here today with my friend and had an awesome experience! Ted was so helpful and fun and made sure we had a great time. His personality was awesome and I can't wait to go back again. $30 is an amazing deal to be able to spend however long you want there!”
“I'll never buy clubs anywhere else again. I used their "100 day playability guarantee" recently, and they could not have accommodated more. Steve Amend, Steve Jackson and Ben Eaton let me take as long as needed splitting hairs between a couple of different options and were unbelievably patient when I was indecisive until the last minute. Could not be happier with how hard they worked to make sure I had a great experience and am blown away with how much time they spent with me during a few busy days.”
“Very nice and polite customer service here period the employees are very helpful and they have a good selection of products from what I see. I shop here a lot because it is close to my home.”
“Wonderful experience at Columbia! Jericka was extremely kind and courteous. She helped me find everything I was looking for and answered all my questions. Will shop here again!”
“Too few hockey stores in the northwest to pass up even a smaller store like this. Good selection of gear, competitive pricing, helpful staff who are young players themselves”
“This facility is very easy to find.Coach Jake is awesome with his private lessons and guidance.The facility also has nice work out equipment and technology to assist with training baseball players.10/10 recommend this facility to anyone who’s serious or wants to be serious about baseball.”
“Good customer service and good selection of fishing materials. I came here after going to Auburn Sports and finding very little for freshwater fishing. Thanks for the help.”
“Awesome store, soon as you walk in you're greeted and the guys were ready to help. Jack especially was helping me out with what I was looking for. They were all super friendly and outgoing. And all seemed to get along with each other well. Real clean, laid-back shop.”
“My son's school did their School shirt orders through this place and the shirts came out really nice. I will say it seems like their shirts run big so if you have a little one, keep that in mind as far as sizing. I had his name printed on it as well and it looks like it will hold up through a few wash cycles. I did call them a few weeks ago to check on my order and they were very courteous and friendly and actually took the time to look into my questions.”
“Steve, the manager of the store, is top notch. The entire team at the store is awesome as well. We had a major issue from a manufacturer giving us incorrect expectations and delivery dates, after Steve had already set the expectations with me. Weeks later, nothing had arrived, Steve called the manufacturer, found out the information they gave him to me was wrong, and instead of saying "sorry, it happens" he immediately asked how he could make it right. He made it right by a landslide, placing the order with another manufacturer and took care of the slight price change for the inconvenience. In today's world, the art of customer service has been thrown out the window. In a world where you have so many choices for stores/retailers, go to a place where you know that retailer/store/manager has your back -- Puetz is a great company and Steve is a top notch representation of care for his customers. I suggest going here 10 outta 10.”
“Rented boarding gear for the nephews first time up the slopes. Unbeatable prices. Moxie and Yvette were passionate in ensuring the kids had the right gear for their needs. The kids had a great first time. Thank you Moxie's.”
10AM - 9PM
3825 S Steele St, Tacoma
Sporting Goods
“REI staff are always friendly and knowledgeable. If you need expertise and quality equipment, go to REI. If you're not sure what you need, go to REI. If you enjoy the outdoors go to indoors, for all your outdoor needs, at REI.”
“I had been calling around looking for a certain pair of shoes that was sold out most places and the manager Ferris was so helpful and provided excellent customer service and found the shoes I needed at a different store for me.”
“I bought a hat online and they said they could embroider any hat even if we didn’t buy it at Lids. Easy options for the embroidery. We chose size, font and thread and saw a sample on the computer! 15 minutes and done!”
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“My husband and I came in looking for a new gun safe and received help from knowledgeable staff in the safe department. We enjoyed the time Jake spent educating us on the difference in gun safes, along with providing a product that works well for our family's needs.”