“JT was super helpful. He helped my wife choose the perfect rowing machine, and then proceeded to show her how to get the most out of it. No pressure, just genuine care for and interest in the customer. Very rare these days. Highly recommend the Renton store and staff. Fantastic human beings.”
“Amazing service workers always positive and has a really nice atmosphere when you walk into the store and it gave me everything I needed to start learning how to ski amazing job.”
Open 24 hours
2822 84th St E, Tacoma
Sporting Goods
“Probably one of the best customer service experiences i've ever had with any company before. never have I ever had someone go so far out of their way to get me a shipment than what chris did for me. 100000% will be recommending everyone i know to buy a skibyk from chris!”
“They have a great crew. Also very clean compared to most card shops.Their staff is nice and all of them are able to answer any question you have, about any card game and etcOverall, it's a good vibes !! Keep up the great work.”
“Update: I was pleasantly reassured that Playback Sports is still committed to being a community business. Once I was able to connect with the owner my concern was resolved.”
10AM - 9PM
3825 S Steele St, Tacoma
Sporting Goods
“Came here for some new ski boots. The sales associate, Matthew, was super helpful in figuring out my foot measurements and finding a comfortable boot with the right amount of stiffness. Really happy with my purchase!”
“This is a great dive shop. I got my Open Water certification here in 2019 and Nitrox certification in 2021. I recently used the dive shop to coordinate the online/book portion for my Advanced Open Water certification (using a gift card my partner got for me a while back) and Chris provided A++ customer service. They are always so prompt and helpful at the shop! Highly recommend!”
“Overall I was very pleased with my visit. The owner along with the staff was very nice and professional and when I left i did not feel taken advantage of or ripped off.I will definitely return to Northwest Sportscards in the near future for selling more of my cards and future purchases as well.I went into this establishment last weekend with it being my first time going there. I buy a lot of cards and resell a lot of sealed packs/boxes. I went in to try to sell partial of my inventory of sealed sports cards due to my job hrs slowing down and met the Owner who was the one who helped me out he took the time to price out all that I brought him and then gave me an offer. Even though the offer was not exactly what I had in mind his offer was more than fair since I know his business needs to profit as well. He also took all types of cards I brought in and didn’t just pick and choose a few of the good ones he took Everything I brought in which I really appreciated.I highly recommend this sports card shop to anyone wanting great product and anyone wanting great helpful and friendly service.”
“Too few hockey stores in the northwest to pass up even a smaller store like this. Good selection of gear, competitive pricing, helpful staff who are young players themselves”
“Worked with Steve Jackson (and previously Steve Amend) to get fitted for a new set of clubs. I reserved an appointment a couple hours before on a Sunday and they had me quickly set up when I arrived. Steve J. asked my price range and what I wanted to accomplish with my clubs upfront, and we quickly had a few initial testers based on that. I hit a 10 shot group with my current gamers and compared from there. It pays to have your swing figured out before coming in to get fitted-- the club is only as consistent as you are. Steve was upfront about his preference for Wilson but gave me a solid selection of clubs outside of theirs, and was not pushy at any point in the process. Was helpful and suggested several things I should consider in regard to lie angle, shaft, ect without trying to upsell. I felt comfortable throughout the entire process, got a fair price for my old clubs given their age, and left very happy with everything. There may be more "premium" vendors in the area, but I will 100% be using these guys for anything golf related in the future.”
“I was shopping for son's first basketball hats. 2 different young men helped me pick out just the right ones for my son. Thanks guys! I was definitely the cool mom Christmas morning!”
“I couldn't find what I was looking for, but I have shopped there before and it usually has everything I need. A lot of camping gear, hiking gear, shoes, boots, clothing, just about anything you can think of in the outdoors line.”
10AM - 7:45PM
4502 S Steele St Sp 545, Tacoma
Sporting Goods
“It seems like the quality of the Eddie Bauer stuff has gone down a bit but overall you can always find a good deal. I really like the luggage options that they have.”
“I Bought a brand new shaft and had it drop shipped. It came broken, I called Steve and within four hours He had a new one sent my way. 10/10 great communication!”
“The staff was very helpful. There was a wide range of shoes, and they even had my size 13 shoe with several options to choose from. I look forward to going back the next time I need shoes. I bought two pairs and the price was very reasonable. I would definitely suggest this place if you need shoes and/or socks.”
“I really appreciate all of the current staff that is so helpful and knowledgeable about the products in store as well as what may soon be coming out and when it may be released.”
“The manager, Kara, was a real gem today. I previously went there and was advised I was a certain size. I went back today to exchange a bra I got and Kara was able to fit me into the correct size. She was so nice and knowledgeable and I appreciated her assistance so much.”
“Castle has the best customer service. We have been shopping at this location for more than a decade and never had an employee go out of his way like he has. Very patient with customers and motivated to help. We’re definitely looking for him every time we shop here.”
“I love AE, the quality of the clothes are good but a bit pricey. I prefer shopping online for more deal. I love their jeans when they have so many sizes and option for 0 short.”
“The employees were so helpful & seemed to work really good together.They have a great selection, but the shoes I wanted for myself were sold out so, I thought it was really cool that they ordered them for me right there. I just paid for them & I will receive them in only a couple days at my house. They were so attentive to my daughter & she is one of those hard to shop for types. They made it very easy and my shopping experience way better.”
“Bass Pro Shops is like stumbling upon a road trip paradise – a prime spot to let the kids burn off some energy. The turnstile entrance sets a cool tone, making it more than just a pitstop. This place is a retail giant, with a massive fish tank and critter sculptures turning it into a family adventure. And the charming fishing hut near the bathrooms? Quirky and picture-worthy. Even though we didn't explore every corner, we stumbled upon some awesome $5 Bass Pro Shop hats. It's a haven for family finds, and we left wishing we had more time to fully soak in the laid-back, adventure-filled vibes of this retail wonderland. I would highly recommend stopping here if you’re ever in the area!”
“My daughter bought a pair of leggings for me at the Chicago store. I anted them so I could zip my phone into the pocket! I haven't been able to wear them more than three or four times. Each time they stab me! There's something not made well with the zipper. It actually hurts and I've never worn them an entire day. We never had a store in Pierce County until now. I still have these awful leggings that cost my young daughter $118 as a gift to me. Items are only refundable within thirty days. I guess I was supposed to get off my rear and drive to Seattle once I came home. No thank you. I hate driving to Seattle. Too much traffic. Now, that they are local, but the $118 unusable leggings leave a bad taste in my mouth. There are much better options with acceptable return policies.... Especially for a GIFT. I don't have my daughters credit card. I have discarded the receipt or lost it after the flight.”
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“Fleet Feet Proctor rocks. Went in for new pair of shoes on a very busy Saturday and they were able to give me an approximate time & text when they were ready for me to return (about 15-20 min.) Associate was knowledgeable about all running shoes and helped me find a good fit. Based on their Fit Scan technology-found out good information regarding my (sad) feet too! This also aided in finding the proper run shoe. I felt it was worth the extra time spent using the fit scan. Just in time for S2N!”