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October 2023 by Shane K.
Front desk was very polite as i spent $1500 with them. we signed agreements, paid in full and they never fully installed my wife's stereo. They were suppose to call when they received the final parts they needed, never did. been about five months now. waste of time
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September 2023 by Pete Stevenson
Good product selection, up sell is low key. Technicians are very willing to discuss procedures and findings. Install was done within specified time. Would go again if needed.
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September 2023 by David Koval
The installer Travis was very good. Took the time to explain what he did, how everything works, operates and extremely talented at doing the install. The staff are attentive and helpful.
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August 2023 by Jason Lucas
The installer Travis at the Everett store has taken care of me for years. This time it was a new stereo for my daughter. Although he’s not a salesperson, he always makes time to come out and talk me through the options, gives me a recommendation and does his best to get me in and out quickly. Travis is a diamond employee and no one knows car stereos better than he does…I feel lucky to “have a guy” in the business…Thanks Travis! Keep up the great customer service!
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August 2023 by Irene Magee
About 3 weeks ago now I was in the store to have my stereo looked at. They installed it a few years back. My speakers kept cutting out and we could not figure it out. Josh took a look at it and was baffled at first. FINALLY he found the issue! My son had put an amp in (under the backseat) and when he took it out there was a wire grounding out (I think that’s what he said) causing the short. Needles to say Josh explained it all to me so I could understand it and that it was a simple mistake and my son did everything else perfect! I was just shy of being out of warranty and he didn’t charge me! Thanks for saving me $ Josh right before my girls trip! Your customer service is on point!!
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August 2023 by Glenn Noller
They helped me pick out a quality unit that fit my vehicle. I was going to swap out my speakers but they told me mine were better so I should just keep them. The installation was clean and looks great!
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August 2023 by Peter C
Ive been coming to this Car toys and its always been great! Braden and his team are fast, friendly and cool. They take care of you and always gives good service. This is a great Car Toy location. Definitely check them out. I will come back.
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July 2023 by ROGER THOMPSON
These guys are really truly professionals.They are friendly, know their products inside and out and do fantastic work!Thank you Everett Cartoys for doing such a clean job installing the new KENWOOD DNR1008GPS receiver in our diesel pusher.We will recommend you to all of our friends!!
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July 2023 by Mary F.
Had a written agreement for detailing my car inside and outside. Was advised 8 hours needed. Rented a car. After 8 hours and me calling them was told they only had time to do the inside. I could reschedule the outside for another time. Charged full amount for the inside. Poor management, poor service. Would never use again.
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July 2023 by Chris vernon
Service was fast was looking for a sub box for my girlfriend and employee come running to help me with choosing which box was best “ went with ported” and then dang me up and offered to carry to my truck but I could handle it. Service was awesome in and out in 5 minutes perfect for me I hate waiting around thanks car toys. Chris from Spokane Washington.
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July 2023 by Rebecca Marcucci
I'm not sure how I feel about them right now. I made an appt to have a Carplay system installed... got there and was told it would be about 3 hours. I passed time and came back to find out that my car wasn't done and they couldn't get the new system to work. Add to that, my backup camera no longer worked, etc. Evidently they have to order a different part and couldn't do anything that day. Thankfully they were able to put my dashboard back together so I'm just not sure how I feel about them right now.
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July 2023 by Whitney Stalder
They took good care of me. Very helpful and informative. Just bought a new Jeep and the stereo sounded really bad. Dylan adjusted or tuned up my existing stereo. It sounds great! Appreciate them fixing my dome light and my back up cam. They do good work. My only complaint I thought they were a little pricey.
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June 2023 by Jason Wallin
They helped me get into a low end system fast enough but hurried me through so fast failed to let me know how much the install was going to cost. Paid $280+ to install $160 worth of parts. I’ll go somewhere else next time. $500 for a $100 deck and speakers on sale for $40. At least I got it done fast, hence the 3.
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June 2023 by Anju
They took care of custom install issues I had with speakers and tweeter in the front. They got me in after calling in 10 mins to provide service and a solution. They even went aggressive on savings which I appreciate very much. The first estimate was way out of my budget but the worked with me and got me the same parts and service $200 cheaper including deleting the 4 year warranty and ended up with 1year warranty. I appreciate the team very much on June 10, 2023. Thank you guys.
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June 2023 by Nathaniel g.
I got speakers installed in June of 2022, and one stopped working last month. Went ahead and removed the door panel and found one of the wires crimped improperly...
