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9AM - 5PM
22620 SE 4th St Ste 100, Sammamish
Banks
“I’ve had the pleasure of working with Amita from the WAFD Redmond, WA branch on multiple occasions, and each time, her exceptional service has left me impressed and grateful.
Amita has assisted me in various situations, and her professionalism, attention to detail, and willingness to go the extra mile make her truly stand out. For example, when I encountered an issue with my auto-payment setup, she diligently worked with the back-end team to identify and resolve the problem, guiding me step-by-step through the process.
On another occasion, I had to complete a significant bulk transaction, which I was uncertain about. Amita took the time to research the details, create a clear roadmap for the process, and even provided me with a detailed balance estimate post-transaction—a task that requires meticulous effort. Despite arriving just 15-20 minutes before the branch closed, Amita helped me complete the transaction swiftly, ensuring everything was in order.
Thanks to WAFD and Amita. The dedication and expertise, each experience at WAFD has been smooth and stress-free. WAFD is reliable and outstanding financial institution with great employees ?”
9AM - 5PM
19265 US-2, Monroe
Banks
“THANK YOU MEG. PI came in today because I had arranged babysitting for a family over Facebook messenger, this family sent me check to deposit instead of normal payment like Venmo or Zelle. I was extremely unsure about depositing this check so I came into this BECU to speak with someone and get some advice. I got connected with EXTREMELY KIND, AND EMPATHETIC MEG. P. This lady is an Angel and didn't make me feel stupid at all for almost falling for this scam. Instead she kindly explained to me how these scams work and gave me the reassurance I needed. She greeted me with a kind smile and I've never received better customer service at a bank. Give that lady a raise! Thank you!”
“I had a great experience with Christy, the Branch Manager in Sammamish. After spending over 2 hours with no success working with the WaFd phone representative to try to determine why my online autopayment was not posted as usual, I called the local branch. Within ten minutes, Christy was able to determine that when the online banking system had changed on November 15th, they had canceled my autopayment. She helped me setup autopayment at the branch. Really great customer service - she made the extra effort to help and I am grateful.”
9AM - 5PM
19500 US-2, Monroe
Banks
“The staffers at this branch are wonderful! Every time I go in I'm impressed with their kindness, professionalism and willingness to help. I've had all kinds of challenging issues and they've jumped in with ideas and suggestions and general goodwill.”
“Toraj is the best banker I’ve encountered. He goes above and beyond to make every interaction/transaction pleasurable, professional and fast. I would recommend Wells Fargo Redmond Ridge to anyone who wants to interact with a true professional focused on stellar customer service. Thanks Toraj -”
Open 24 hours
22340 NE Marketplace Dr, Redmond
Banks
“The manager of this bank went above and beyond to help me with a banking problem that I could never explain in a short review. It was a problem that was caused by Scientology. Going clear will clear out your bank account. I nearly lost the ability to have a bank account. I didn't know it was Scientology. It was a front group. Luckily I opened a joint account here for my dancer girlfriend and forgot about it, after our breakup. The manager was able to restore my account. Hard to say when my credit will be restored. It would have been impossible without a bank account.”
“While my experience with corporate banking for my mortgage hasn't been my favorite, when I had an issue with mortgage payments not being applied correctly I set up an appointment at the branch. When I arrived the branch manager had already looked into it, spending two hours on the phone with the bank support ahead of my arrival and had a full explanation of what had happened and possible options to remedy it. She also got the support person's direct number so we could call them together and get everything fixed. Honestly, it was the best banking support I've ever received.”
9AM - 5PM
19351 US-2, Monroe
Banks
“I love this community bank. I really wish they would allow some more features like monthly debit charge for a service I use that bills from Australia. I guess this is all about high securit.”
9AM - 5PM
18751 US-2, Monroe
Banks
“Legally ECONOMICS and economy with governments of all Washington state. All USA. All asia. ALL around the world community county. PEACE. FRIENDLY. LOVELY. SOLVING THE PROBLEMS OF LIFE. AND more...MORE......MORE......MORE...Thank you so much. TRULY LOVELY FROM MR ANITHA KONGSAYASAK (ed) OR ED HUMAN NASA #2 AND ALL RELATIVES. ALL REALLY TEAMWORKS. LOVE.”
“First and foremost... THANK YOU, NICK! YOU were amazing to work with. What an experience... We had the best conversation about a little of everything. A true delight. I made an absurd error on my application and had to come in to verify my ID. Nick was professional, knowledgeable, and super personable!I appreciate your assistance, I appreciate your professionalism, and I appreciate all of the recommendations! You went above and beyond!Thank you, sir!Everyone else that I had brief interaction with was super nice and personable as well! From security to the gentleman who started the process of getting me checked in. Thank you all!Best RegardsCJ”
“Yesterday I had an amazing experience and received incredible customer service at that branch.
At first, when I entered the branch I was immediately acknowledged and welcomed with a big smile. I've shared the concern I had and at the moment I was referring to the right person to continue my meeting with. In my case, that was a home loan officer. Loraein was very friendly, and helpful, and explained to me in detail the whole process so I felt safe and with no bland spots. The application process was very fast and easy because of her professionalism. In the end, I had all the documents and approvals I needed. The whole branch is so well organized that cannot feel any pressure and there is no waiting time to be served.
I highly recommend anyone who has a serious business to do to count on those branch bankers. They go above and beyond to fulfill customer needs in their best interest.”
“I'm both a USB stockholder and have been a US Bank depositor since 1988 (coming into the Redmond branch since 1998). This bank branch rocks! Outstanding customer service - always helpful staff - led by very fine branch managers, most notably the current manager. My compliments!”
9AM - 5PM
19387 US-2, Monroe
Banks
“A great big thank you to Kassy Garcia! She did a 5 star job matching my needs to this bank's services. She is reliable, efficient, and personable. I am new to US Bank and very happy. I appreciated Scott's support to bank employees as well. Great job Monroe US Bank!”
“Tierra and Sarah are awesome ladies that helped me cash in my e-check. Super friendly ladies that saved my day and made me want to come back next time. If they read it, thank you thank you!!”
9AM - 5PM
19501 US-2, Monroe
Banks
“Wells Fargo actually answers their phones with a live person - that's light-years ahead of Bank of America who won't ever answer theirs! So glad my money is with Wells Fargo!”
9AM - 5PM
214 E Main St, Monroe
Banks
“We have been Key Bank customers for decades and can’t speak highly enough of Cathy and her team. They are always there to answer questions and give guidance, and always with a smile. Top notch service and customer care. Highly recommend.”
9AM - 5PM
22823 NE 8th St, Sammamish
Banks
“The staff we interacted with was friendly and effective. It was especially great to work with Shweta - by far the most knowledgeable banker I worked with over the years. In multiple interactions, she has very clear explanations, very helpful advice, and demonstrated excellent customer focus and drive for resolution (including a specific case that befuddled other bankers).”
9AM - 5PM
17667 NE 76th St, Redmond
Banks
“I had the BEST customer service in this bank from Roni. She accomplished very well everything I asked her for. I recommend it to everyone else who needs a great customer service.”
“I really appreciated my customer service experience today with the daytime team and would describe this bank as very friendly and well run! They seem to really have a great location and management team in place here in Sammamish. Thank you again!”
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“Very pleasant experience with this bank. Have been with them for a long time and service is always exceptional! Parvati provides me with brilliant advice and is always lending a helping hand. I see myself going here for a long time”