“The Covington branch is one of the best branches I have banked with. All the employees are very nice and polite. They answer the phone, which a lot of branches dont.”
8:30AM - 5:30PM
27022 176 Pl SE, Covington“I can't believe anyone would give this credit union anything other than a 5 Star! They are welcoming, helpful and the customer service is beyond wonderful. Have been with them for 3 years now and it is so refreshing to be treated so well. Great Credit Union!!”
10AM - 4PM
27103 185th Ave SE, Covington“This BOA location has the most friendly people. They always greet you with smiles and always willing to assist. Feel like they are my friends every time I go there. It's definitely my first bank choice.”
“Obviously anything around money is a touchy & emotional subject and it's too easy for people to 'air grievances' on a Google review and share anger/frustration that may be less to do with actual customer service and more to do with money/life issues.**Me and my parent have both utilized services at this particular Key Bank for many many years - WE HAVE ALWAYS BEEN TREATED WITH RESPECT, KINDNESS, PATIENCE AND BEEN EDUCATED & FULLY INFORMED regarding our financial interactions. BANK OF AMERICA SUCKS so Key Bank ?️ ? is the one for us! ? ❤️ Thank you to the tellers, advisors and management ?”
“Amazing banking experience every time I go. They even offer free notary services to BECU members. Shout out to Nhu for making an otherwise drawn-out experience, fast and simple!”