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“I arrived with a number of confusing Amazon returns. Bee went above and beyond to sort out the ambiguities. Her professionalism and approachability really helped to resolve this situation. She is a credit to UPS!”
“Fast, friendly service. These people work hard and efficient.I'm in here all the time and I've never seen them be rude to me or any customers.I've seen customers be rude to the employees and they do a very good job of keeping their cool.”
“I go here quite frequently to drop my packages off! Very convenient! The mailboxes are on Cleveland Street which is the next road to the west of Burlington Boulevard.”
“New staff very friendly and helpful.Been here twice, once in October 2023 and once in February 2024. Both times i was helped right away, greeted with a smile and had great service. All the negative reviews are old and dont reflect the service the current staff gives, go in and see for yourself”
“While I only come in once every 2 months, Jason always remembers my name and he's always looking for ways for me to save money on my shipping. Truly a genuinely nice person and very helpful.”
“Jason is the best. I first encountered him at the beginning of 2023 when he helped me to make copies for my divorce proceedings. He was very pleasant and was very nice in showing us how to use the machines.Interacted with him again today when I needed to ship something out and he was very friendly and made an impression. I will continue to go to this location for my FedEx needs. Jason is an asset to the store.”
“I actually disagree with what a lot of these reviews are saying. I had similar experience with messed up FedEx logistics and a missed delivery, however, a simple call to FedEx (short hold time) and I was able to intercept my package at this location. I showed up 5 min before they closed and they were super helpful and got me squared away immediately. Logistics go bad sometimes I get that, but giving this place a poor review is unwarranted. These guys are merely the end of the road in massive web of logistics, and they do pretty good if you ask me.”
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“I've been a customer here for over a year and they are always so helpful, even over the phone as I travel often and need packages forwarded to various locations”