9AM - 5PM
19122 Beardslee Blvd Unit 205, Bothell“Very pleased with this branch. Went in to open a new account. Tatem made the whole thing quick and painless. They even printed my debit card, right there on the spot. Who does that?!! The app is super user friendly. I am very impressed with this interaction. Switching my business account to Wa Fed next week.”
“Finally moved my personal banking over to BECU from Wells Fargo. Breeze made the process very easy and she took the time to make sure all my banking needs were met. I’d highly recommend making a visit if you’ve been thinking of switching from one of the big banks.”
“I have been trying to get a loan from other bank for 3 weeks knowing that I was already approved and I am glad that I didn't get it. I decided to go to Sound Credit Union hoping to get a personal loan with a 7.5% interest rate. I left with all the needed amount in my new account with only 2.44% ??The nice lady (Unfortunately I didn't get her name) worked with me on the loan and then she told me about an option that I have never thought about it. But the the end I left the bank happy and having a great dealLoved this bank, loved everyone thereThanks again and definitely will consider my coming loans with you!!”
“I had a great experience dealing with this branch after multiple failed attempts at Totem Lake, Kirkland branch. Huge shout out to Donald Travis for going above and beyond to address my issue. Best example of Customer Delight! Super impressed! ?”
“I came here right after going to bank of america. The difference speaks volumes. The staff were professional, friendly, knowledgable, and helped me figure out what I needed. I worked with DJ who was fantastic, and even stayed past closing to make sure I got everything I needed and that I didn’t have any more questions. Thank you DJ!”
“I can't remember the last time I had to actually enter a bank, but I recently had a question about my account and went into this location. I had a very positive experience. Arielle was informative, friendly, and very helpful with my questions. She helped me set up an appointment and I would return to this location again.”
“Loved the staffs here!
My partner and I just bought our first house last month. The whole process of dealing with agents, loaners and etc. was a huge ordeal, but our experience with this bank were some of the few truly pleasant moments.
Joyce helped us with transferring our earnest money, and Gloria helped us with transferring our down payment. Both were extremely patient, kind, reliable, and attentive to detail. My partner and I were expecting these two interactions to be extremely stressful, but we actually felt so much better after talking to these bankers and had them handled our transactions. Thank you, Gloria and Joyce, for leaving us some good memories before we move out of Bothell!”
10AM - 4PM
20708 Bothell Everett Hwy, Bothell“Shahla Naimi has been wonderful each time we have gone in. She is experienced, kind, patient and very engaging and warm. She set up accounts for all three of my kids and made the experience fun and enjoyable for them- setting them up for a future with financial success! I highly recommend meeting with Shahla!!”
“The employees in this branch are really helpful and patient, when i visited the branch, i had really good experience with teller lady SAROJHA, she was so kind and helped me out with everything i asked for, and now few days back on last tuesday i called this branch and call was attended by PAULA, she was also really friendly and helpful, she walked me through all the steps over the phone and was so polite, so far really good experience. i also had couple of more questions and she mentioned she will call me once she gets the answers for me. Really satisfied. Thanks.”
“Every time I go to this location Dennis Fitzgerald is always professional with a smile. One teller next to him the other day was not as friendly as he was, he takes it to a whole different level. I don't bank there, but needing quarters during the Covid-19 era to do laundry was a blessing after going to other locations for help... Thank you Dennis”
Open 24 hours
22833 Bothell Everett Hwy, Bothell“Jenny the banker at this location was an angel! I had come in to this location because the Chase on 164th was no help multiple times and I met Jenny on a Saturday morning already frustrated with Chase. She listened to me through my complaints (Chase had issued me 2 checks and I had misplaced them so I was trying to get them reissued). She worked hard to try and get this resolved on the day I came in but we quickly realized the department we needed was closed on Saturdays. She made an appointment on her calendar for me to come in Monday and called the department. The issue was not resolved by Monday but significant process was made. She called me a few days later to update me and I think by the end of the week I received the reissued checks. I had closed my checking accounts with chase (still have credit cards with them) but Jenny was so EXCEPTIONAL that I might reconsider and open a new account with chase because she was so sweet, professional and so helpful. Please give her my thanks!”
Open 24 hours
20708 Bothell Everett Hwy, Bothell“This bank is a little too reliant on making appointments but the staff were great and so far as new customers two months in, BofA is doing just fine. We felt welcomed and taken care of. Thanks Claudia.”
“I have always had the best service at this branch so I am genuinely shocked by the negative reviews. Shahla Naimi is so helpful and has such a great team. I came in with a transaction issue today and they went above and beyond to help and find a solution to my problem. I am so thankful!”
“What an awesome experience and such a critical time in our life, Darrel stepped up broad and made us feel comfortable, gave us options, and we moved forward that put us in a better position to tackle the mountains that were in our life, was understanding he also money managed, coached us into the future and gave us options as far as what we can do to never get back into the situation that we were in as far as paying our debt off. Darrel Vo you are a great asset to Harborstone and to us.”