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“You need only visit Seattle area USPS post offices, with their long lines and surly employees, to know that Postal Plus provides ten times better customer service. Friendly, knowledgeable, and trustworthy. Love him”
“If you need a document notarized this is the place to go! Josh has awesome customer service. It's also a Fed Ex drop off location and other mailing services. Very knowledgeable. Also mailboxes for rent if you need one.”
“Such an effective solution for a virtual address for small businesses, people who live on boats, anyone who wants to separate work life from their home address. Fantastic, personalized customer service. We've had an address there for 2 years and have been very satisfied with the solution to needing a street address for deliveries for packages and regular mail. 24/7 access to your box, M-Sat accesd larger packages. Excellent communication with Ryan, the owner/operator.”
“I lived a few blocks away from here and visited this store several times and the experience was smooth every single time. Super convenient to have nearby such a store with helpful staff.”
“Thanks to the Notary public in the Kenmore UPS. He was very detailed and helpful. Kenmore UPS is the only UPS around here that were open at 8am on weekdays for notary. All other UPS's are open - but their notary is not open until 10am!”
“Love this place! The employees are helpful and well-informed, which is great when trying to figure out the best shipping option. They also can print things for you (for a small fee) if you email it to them. There’s a loading zone spot outside, so parking has never been a headache. It’s also dog friendly!”
“i've been using their services for at least the past 10 years. Always incredibly helpful with packing things up. Glad to have them in the neighborhood. I've also used them for notary services.”
“I always have a fantastic experience at this UPS store! The staff are incredibly lovely and professional, making every visit smooth and pleasant. Their friendly service and attentiveness truly stand out (even if I'm less than organized). Highly recommend this location for all your shipping needs!”
“I’ve used this business on two occasions for shipping. In both cases, we brought art and a mishmash of unpacked items in to ship. These guys were awesome! They were expedient, packed everything well and our items arrived in perfect shape. I highly recommend them!”
“ABS was very helpful and efficient with the replacement of our vandalized community mailbox. The challenge of collaborating with the mailbox users for the replacement funding and working with the USPS were more substantial. My advice... if you have a vandalized community mailbox that needs replacement - the sooner you begin the replacement process the sooner the USPS will be able to resume mail delivery.”
“Employee 189185 is & in the past helpful & shows concern with my shipping issues. All concerns were answered in a friendly. Advised me on various method of shipping internationally.”
“Great hours, the location is very convenient. I love that I can just drop off my prepaid package. I work longer hours so closing at 6:00 makes it nice when I need to drop packages off or mail packages out! Everyone is always super friendly and helpful!”
“I’m 9 months pregnant and had a huge, relatively heavy box to return. I went into UPS and asked the manager, Al, if I could borrow a dolly so I could wheel the box from my car to the UPS store. Al was generously kind enough to help me get the box (using a dolly) from my car and wheel it over to the store himself. I really appreciate his proactive thoughtfulness in helping me out greatly!!!”
“I haven’t done anything out of the ordinary here, and each time I’ve come prepared and didn’t need much “help” per se, so I can’t speak to some of the negative reviews. Personally, I’ve witnessed the owners being incredibly helpful to people, even going so far as to cut down a bigger box to a smaller size to save the customer in front of me some cost on shipping. I have used the notary service for witnessing legal signatures, used the UPS dropoff, and shipped via FedEx. Each time has been a great experience. If I had to complain I would say that there can be occasionally long wait times but that’s because (in my experience) each customer is getting really great, comprehensive service which takes longer than the “meh” service you experience elsewhere. Support local businesses, give this place a try.”
“Roger at UPS store #1576 was extremely friendly, professional and knowledgeable. He solved a complicated problem in less than 3 minutes, and gave me sound advice on how to send a package that is extremely important to me. I will choose UPS over FedEx for the rest of my life!- Dave”
“I have for many years, and will always go out of my way to take my business to this UPS store.
Manny, Preet, and the rest of the representatives are outstanding at giving professional and efficient service. Not only are they knowledgeable, they are extremely patient and kind in dealing with customers.
In regards to negative reviews, let me say this. I am doing business in this store 3-5 days a week, and have the opportunity to watch and overhear interactions. I will say that the majority of the time it is the customer who is the challenge.”
“The people at this UPS Store are fantastic. I go to it pretty often and happened to leave my wallet (with a fair amount of cash, credit cards, debit cards etc.) on the counter last week. Not knowing where I had left it, it took me several days to go back and ask. They had it, and returned it with everything intact. Thank you!!”
“So far I have used their services for I9 Section 2 Document Verification, Visa Pictures, sending packages and purchasing materials. I have received great service and especially today when I swallowed wrong and started coughing the nice lady offered me a bottle of water. She was super nice, polite and helpful!”
“The husband-wife duo was supremely helpful in their advice and efficiency in getting my important pkg to its destination across the country. They made at least four suggestions that I followed..........and I've shipped hundreds of pkgs before. They went out of their way to creatively make sure my pkg was safely packed and didn't even charge me for the little but important extra that they did. I wasn't EVER going to use this business because of their name, but I needed DHL and they were the only ones. It turns out that DHL in the U.S. can only be international (undoubtedly due to powerful lobbying from FedEx and UPS). I was also totally screwed over by another, nearby, small mailing business last year and was also not going use another small mailing business, but I will definitely use this one again......despite their awful name! (Started and named by a British guy, BTW, who didn't understand its origin!)”
“Always great customer service and shipping options. Very transparent about costs.
Not sure who has enough time to sit around and complain in a multi-paragraph negative review about a shipping facility, and a locally-owned one at that, but to each their own :) LOL”
“The staff here have been personable over the years so I'm a little skeptical of the reviews with the long complaints. When I return packages, I print my own label. Nothing is free.”
“This location is always superb. The people are outstanding, across the board. Always friendly, always patient, and often in quite challenging circumstances. The shop stays clean and organized even in the holiday rush times. I’ve been very impressed again and again.”
“Our mail was forwarded here using US Global Mail dot com as we traveled as digital nomads around the PNW for 5 months. There was an issue with a package but the owner found it and rectified the situation. Overall it was an easy process to pick up our mail here. She was quick to answer phone calls.”
“Nam is amazing. His customer service is top notch and somebody I truly enjoy doing business with. I highly recommend Postal Annex Everett for all of your printing needs.”
“My go to UPS store for all packages, notary work, passport photos and international and domestic shipping.
Mr and Mrs K are some of the nicest and hardest working UPS owners that I have met. Courteous and friendly and very knowledgeable. Service and solutions oriented and open 7 days a week.”
“I usually enjoy coming to this location whenever I drop off return packages from Amazon. However today as I was dropping off items, not the usual QR code but barcode showed up. So I asked one of the employees, and she kindly told me to send the receipt to the UPS email, which I did. And as she printed it out she charged me $3.14 for her service. $3.14 is not much to be honest but I think if she was going to charge it, she should have told me that there are two options where I can print it myself at home and bring the package (which I usually do it myself) or an option where she prints the label and charges me. She was kind that I did not want to cause troubles, but it was quite unprofessional how they handled the situation.
As i said i usually have a wonderful experience, but just asking simple question to a customer before charging them would be great.”
“(((( Chloe rocks the Docs )))))
A pleasure to be treated as a long time friend,
(Just met)
We need more fun people who can handle the stress and anxiety of everyday lives….!!!!!”
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“I love this store. The guys who work here are always very friendly, knowledgeable, and efficient. This is my go-to shipping place because of the quick and easy service.
I honestly don't understand the negative reviews, especially when compared to the other local options.”