This Verizon store in Bellingham provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Experiences with service vary, with some noting a frequent long wait and early Sunday closure. Service quality can depend on the sales representative, ranging from excellent to lousy, though service in 2024 has been noted as better than in previous years. Many reviews highlight excellent and helpful service, with staff praised for being beyond helpful, walking customers through upgrade options, educating them on packages, and providing sound suggestions. Employees successfully assist with number transfers, activations, and ensuring customers have everything they need. The store is recommended over other Verizon firms in town, as this corporate location typically has products in stock and can easily work with their corporate sales department for special orders. The online check-in process for order pickup is described as quick and easy, with timely assistance.
The team provided exceptional support, and the new facility is impressive.
May 2025
Braden is awesome did the impossible for me. Thanks so much. It doesn't get any better than this.
October 2024
I had to come to the store to transfer my son's number to my veerizon account. Thomas was beyond helpful while T-Mobile gave us the run around. He successfully got the transfer done and we left very happy. Thomas should get t gold stars for dealing with mobiles terrible customer service.